Hello, I've just signed up for a trial of Parallels Access so that I can access my Mac Studio from my iPad Pro. From the web portal I can see that I have two accounts under my email address: Personal and Business (I'm admin). The full Parallels instance is running under by Business account while the Access account defaulted to my Personal account. I can select both accounts from the web interface, and connect to the Mac, but no such option is visible in Access iPad app. I suspect that this is why I can't see my Mac from the iPad but can't see any way to bind Access to my Business account. Can anyone please point me in the right direction on this? TIA
I found this useful article that got my Access associated with my business account: https://kb.parallels.com/123979#:~:...ls Access licenses,you to the remote computer.
Hello, Please try the steps mentioned in this link - https://kb.parallels.com/123979 and let us know if you face any difficulties to assist you further. thanks