FAQs for new Parallels Desktop 7 users

Discussion in 'Installation and Configuration' started by DeShawnB, Feb 2, 2012.

  1. Are you new to Parallels Desktop 7 for Mac? Some of our most-viewed articles from the Knowledge Base for new users of Parallels Desktop 7 for Mac users include:

    Parallels Desktop 7 for Mac Activation - http://kb.parallels.com/111757 - In this KB article we show you how you can easily activate your copy of Parallels Desktop 7 for Mac and start using it today.

    I am unable to Activate my copy of Parallels Desktop 7 - http://kb.parallels.com/111769 - If youre having trouble activating your copy of Parallels Desktop 7 for Mac

    How to install Windows on Mac using Parallels Desktop - http://kb.parallels.com/en/4729 - In this KB article we outline the steps of how to install a Windows OS into Virtual Machine using Parallels Desktop.
  2. I observed the link for how to activate the trial version. I understand you must purchase an activation key. Do you receive an activation key by just purchasing parallels desktop 7 in the online checkout? Thanks.
  3. juliaplow

    juliaplow Staff Member

    Hello ParthaR. You can purhcase Parallels Desktop 7 at:


    Once your order is completed, you will receive an order confirmation email with activation key. Extended Download for 24 months is the ADDITIONAL option which is offered to simplify the update software procedure. This is the direct unique link to download the latest installation package for PD. This additional option can be easily removed by clicking on X sign next to this option (on the right of it) at the Shopping Cart page.

    If you have any questions regarding purchase, please contact our customer support:

    www.parallels.com/support/request > Customer Service and Licensing
  4. shiliangtu

    shiliangtu Banned

    desktop 7 in the online checkout
  5. How can you run the trial version 7 next to the existing version 6? According to the Parallels 7 manual it will overwrite the existing installation but that is a bit far fetched for a 'trial'. Any suggestion how to have two installation so I can do a real trial?

  6. juliaplow

    juliaplow Staff Member

    Hello Tom van Peer, when you upgrade to PD 7 as a trial user, your VMs will be automatically upgraded to run with Parallels Desktop 7 (all data will be save). If you are not satisfied with PD 7 functionality, you can downgrade to PD 6 by downloading installation package from: http://kb.parallels.com/en/5802 and activating it with your PD 6 commercial license.
  7. Hi Julia,

    Thanks for the response. So, PD7 will not change anything to the VMs themselves that would make a downgrade impossible? I will make backups of software and VMs anyway, but I just want to make sure what will happen to the VMs when I upgrade.

  8. juliaplow

    juliaplow Staff Member

    Basically your VM's content will not be affected. But please review the following article to make sure everything goes smoothly and without any issues:

  9. Can you boot into Windows?

    Would it be possible to start my iMac in windows & not Lion? I'm trying to run a new game in windows and it runs really slow when I run windows & lion at the same time. I know that programs like Parallels used to offer this option, do they still? If so how would I do it?

    Thank you,
  10. I like to deactivate license (i never used as i decided to change my Mac) and use the same on another Mac.
    How to deactivate it?

  11. juliaplow

    juliaplow Staff Member

    Hello ElvinJ,

    If you have only 1 license, please make sure that you delete software from the old Mac. In this case you will be able to activate with the same license on a new Mac.

    If any issue arises, please submit free ticket with Parallels customer support letting us know the license number:

    www.parallels.com/support/request > Customer Service and Licensing
  12. Thank you Julia

    What do i also need to buy in order to run RedHat Linux on same MacBook Air together with Windows 7?
  13. juliaplow

    juliaplow Staff Member

    According to Parallels Desktop 7 system requirements, Red Hat Enterprise 6.x, 5.x, 4.x is supported as a guest OS:


    No need to buy another license. Parallels Desktop allows one to create several Virtual Machines. It's all up to your Mac hardware performance.

    Please review Parallels Desktop 7 User Guide to learn more how to create new Virtual Machine and have OS installed there:

    http://download.parallels.com/desktop/v7/ga/documentation/en_US/Parallels Desktop User's Guide.pdf
  14. Great stuff,

    one last question. As MacBook Air dont have CD/DVD and i like to buy DVD disk via Amazon (cheaper i think) can i install Windows copy via my other Mac (remote disk) or do i need to have external CD/DVD? Thank in advance

  15. problems during installation

    "There are some errors when installing the parallels 7, "conflict with Parallels explorer and parallels mounter" where can I delete these files to keep installing?
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