I need to cancel + refund

Hello sangn,

Kindly provide us with the transaction ID instead to enable us assist you. It is a 9 digit number.

 

Dear @sangn,

Thank you for reaching out.

Following a verification on your account, we observe that you have a subscription for Parallels Desktop App Store Version.

Unfortunately, Parallels Desktop for Mac App Store Edition falls under the Apple Sales & Refund Terms and Conditions.

Parallels cannot process returns or refunds for Parallels Desktop purchased on the App store. We can only provide refunds for purchases made through our official Parallels store.

For any such requests, please contact App Store Customer Service directly: http://www.apple.com/support/contact/

Remaining at your disposal for any additional assistance required.

We appreciate your understanding.

 

Hello Jessica,

Could you please provide us with the Cleverbridge transaction ID? We are currently unable to locate any renewals linked to your e-mail address

 

Hi Han,

Please provide us with the Cleverbridge transaction ID