Lost email-request to assign the license to a different email account

Discussion in 'Installation and Configuration of Parallels Desktop' started by ErnestK1, Mar 13, 2024.

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  1. ErnestK1

    ErnestK1 Bit poster

    Messages:
    3
    1. I accidentally bought my Parallels Desktop license with the wrong email address, 2hr ago, and I can't access to old email, which starts with naolio@xxxx There's no way to recover it. Kindly update my license to the correct new email, which is the same as the one I used to register on the Parallels forum.
      So, I can't activated the Parallels Desktop Standard license yet.
      Thank you for your assistance
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    352
    Hello Ernest,

    Please provide us with the Cleverbridge reference number for this purchase
     
  3. ErnestK1

    ErnestK1 Bit poster

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    3
    Hello Adeboye , Thank you for your help

    First, I will make a request to the Clever Bridge guys.
    But I think they will probably say that they are sending that information to my incorrectly entered email address.
    I will request it first and update again.

    If Cleverbridge says so
    Can't you just put my license in a new email address?
     
  4. ErnestK1

    ErnestK1 Bit poster

    Messages:
    3
    Hi Adeboye,
    I received My reference ID from clever.
    My reference ID is. 452344854
    I hoe it will be helpful ..

    Thanks in advance..
     

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