Parallels 10 Snapshot Manager not reverting properly

Discussion in 'General Questions' started by sjc, Nov 20, 2014.

  1. sjc

    sjc Bit poster

    Messages:
    4
    hi,
    Mavericks MBP running Parallels 10.1.1
    W7 VM which I have created 1 snapshot.
    Revert snapshot to the base image and it says reverting and it completes correctly plus the image has reverted to the original pre-snapshot.
    Snapshot manager tells me "you are here" and is pointing to the snapshot..which is incorrect.
    I cannot delete the snapshot as it thinks I am on it..even though it has reverted properly to the base image.
    I cannot revert to the snapshot as it incorrectly thinks I am already on it.

    I can revert to the base image over and over again and it will happily state it's reverting and no errors but the snapshot manager itself never recognises it's actually reverted.
     
  2. Nikhil@Parallels

    Nikhil@Parallels Parallels Support

    Messages:
    48
    Hi sjc,

    Normally "You are here" highlights an empty space which is actually a slot to save the snapshot which you take next time. So there won't be any options available to either edit or delete that particular square which is highlighted.
    You can refer this article http://kb.parallels.com/en/5691 (applicable to PD10 also) to know more about snapshots.
     

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