Parallels Desktop 10 not working on Yosemite

Discussion in 'Installation and Configuration of Parallels Desktop' started by GoYachting, Nov 29, 2014.

  1. GoYachting

    GoYachting Bit poster

    Messages:
    3
    Was fine for some time, then stopped working.
    Every time I am trying to start I got a message "Unable to start Parallels services", error code 15381
     
  2. Xavier1

    Xavier1 Bit poster

    Messages:
    4
    Exactly the same problem here... Can't select update, can't find a solution on the website.
     
  3. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hi GoYachting and Xavier1,

    - Please uninstall Parallels Desktop application as suggested at http://kb.parallels.com/122653
    - Run Repair Disk Permissions on the Mac side (Go to Disk Utility - select Macinstosh HD - Run 'Repair Disk Permissions'.
    - Reboot Mac.
    - Download Parallels Desktop 10 for Mac (latest build) from : http://www.parallels.com/directdownload/pd10
    - Install it.

    Which should work perfectly.
     
    Last edited: Dec 17, 2014
  4. Xavier1

    Xavier1 Bit poster

    Messages:
    4
    I did exactly what you said...
    And still the same problem :
    "Unable to start Parallels services", error code 15381
     
  5. Specimen

    Specimen Product Expert

    Messages:
    3,242
    Clicking on the link actually downloads PD9.
     
  6. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hi,

    Thank you Specimen for letting us know.
    Please try the link again, I have edited it to the correct version.
     
  7. Xavier1

    Xavier1 Bit poster

    Messages:
    4
    I already said that it didn't work.

    PD10 latest build is saying : "Unable to start Parallels services", error code 15381

    And PD9 is not launching on Yosemite.
     
  8. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hello Xavier,

    We have created a Support Ticket for you and have email you.
    Please check you email and reply to it, so we can assist you better.
     

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