Parallels won't run: Hypervisor restart error on Sonoma 14

Discussion in 'General Questions' started by R__16, Mar 13, 2024.

  1. R__16

    R__16 Bit poster

    Messages:
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    My apologies if this is the wrong thread. Please move it to its proper place if necessary.
    I'm a complete newb with regard to all things MacOS. I'm trying to help someone get Parallels Desktop 19 for Mac Version 19.3.0 (54924) running on their MacBook Air (Sonoma 14.3.1) with an M1 chip. It seems like this type of error has happened in the past with previous versions of MacOS and Parallels but I cannot find anything relating these versions. Here's the problem: upon starting the Parallels app a pop-up states "To start "Windows 11", please restart your Mac first. It has not been restarted after the Parallels Hypervisor System Extension was allowed." I've restarted and shut down multiple times but this error message continues to pop-up. Any suggestions would be most welcome!
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