Payment authorization fails during parallel desktop renewal

Discussion in 'Parallels Website and Forum' started by RigilS, Jan 7, 2024.

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  1. RigilS

    RigilS Bit poster

    Messages:
    3
    Team
    Really very frustrated that parallels renewal just doesn't succeed.
    Initial purchase was done using Paypal ; and it was successful. For renewal, credit card, PayPal everything fails saying "Payment not authorised"
    contacted bank and PayPal folks. they say all good at their end.
    Why is it so difficult to get the renewal done? Need help asap
     
    RigilS, Jan 7, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    477
    Hello Rigil,

    We have verified your account and found that the renewal of your subscription has successfully been completed on 07 Jan 2024.

    Let us know if you require any additional assistance.

    Thanks
     
    Avinash Bundhoo, Jan 8, 2024
    #2

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