General Questions

Post your question about Parallels Desktop here if it doesn't fit into any of the categories above.

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  1. MatthewT13

    Mouse cursor gets stuck on edge of the screen.

    MatthewT13, Aug 27, 2022
    Replies:
    0
    Views:
    798
    MatthewT13
    Aug 27, 2022
  2. RickyY3

    Network Conditioner works abnormally when uncheck it.

    RickyY3, Aug 25, 2022
    Replies:
    1
    Views:
    1,209
    AndyH11
    Aug 30, 2022
  3. Parallels User

    Can a key be used for an earlier version?

    Parallels User, Aug 31, 2022
    Replies:
    0
    Views:
    658
    Parallels User
    Aug 31, 2022
  4. Jay23

    Permanent license for a new mac

    Jay23, Aug 29, 2022
    Replies:
    1
    Views:
    1,796
    Nazeemabanu@P
    Aug 31, 2022
  5. anton30

    License registered in the wrong account

    anton30, Aug 29, 2022
    Replies:
    4
    Views:
    1,114
    Bhargava
    Sep 1, 2022
  6. ThorstenH7

    Upgrade discount for recently purchased v17 version?

    ThorstenH7, Aug 9, 2022
    Replies:
    5
    Views:
    1,074
    Nazeemabanu@P
    Sep 1, 2022
  7. eden2

    I have paid successfully, but it still shows that I have not renewed.

    eden2, Sep 1, 2022
    Replies:
    1
    Views:
    622
    Nazeemabanu@P
    Sep 1, 2022
  8. SteveD12

    Can I use prlctl to enable/disable shared profile/mirror mac user folders?

    SteveD12, Sep 2, 2022
    Replies:
    0
    Views:
    727
    SteveD12
    Sep 2, 2022
  9. Will Dormann

    "The snapshot name cannot be empty" even upon clicking "Don't save" button

    Will Dormann, Aug 24, 2022
    Replies:
    7
    Views:
    1,415
    Will Dormann
    Sep 2, 2022
  10. FazleyF

    Flight Simulator X: Steam Edition won't run because "not enough disk space available"

    FazleyF, Sep 4, 2022
    Replies:
    0
    Views:
    1,586
    FazleyF
    Sep 4, 2022
  11. SimosK

    Downgrade Parallels Desktop from 18.0.1 to 18.0.0

    SimosK, Sep 1, 2022
    Replies:
    1
    Views:
    1,214
    WolframM2
    Sep 5, 2022
  12. leek10

    My license is not seen in my account

    leek10, Sep 8, 2022
    Replies:
    1
    Views:
    745
    Bhargava
    Sep 8, 2022
  13. JanH18

    I just get a black screen in Parallels

    JanH18, Sep 8, 2022
    Replies:
    0
    Views:
    805
    JanH18
    Sep 8, 2022
  14. AliaA1

    cancel

    AliaA1, Sep 9, 2022
    Replies:
    1
    Views:
    698
    Bhargava
    Sep 11, 2022
  15. AdamR12

    Color not as vivd after upgrading to Desktop 17 & 18

    AdamR12, Sep 11, 2022
    Replies:
    0
    Views:
    714
    AdamR12
    Sep 11, 2022
  16. JeannieH

    Need to Downgrade Parallels Desktop 18 to 17

    JeannieH, Sep 11, 2022
    Replies:
    2
    Views:
    2,117
    Bhargava
    Sep 12, 2022
  17. AntonisD

    From PRO to Standard

    AntonisD, Sep 12, 2022
    Replies:
    1
    Views:
    648
    AntonisD
    Sep 12, 2022
  18. DougW7

    Ver 18 run problem / license question

    DougW7, Sep 12, 2022
    Replies:
    0
    Views:
    737
    DougW7
    Sep 12, 2022
  19. AaronB18

    launch error unsupported host machine architecture. (arm64)

    AaronB18, Aug 15, 2022
    Replies:
    3
    Views:
    2,006
    BhuvanR
    Sep 13, 2022
  20. jefferis

    Confused by options, upgrades and features

    jefferis, Sep 14, 2022
    Replies:
    0
    Views:
    779
    jefferis
    Sep 14, 2022
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