Parallels Toolbox for Windows

touche de clavier incorrect

invalid@example.com (richard29) — Thu, 12 Feb 2026 09:29:19 +0000

bonjour à tous ,

j'ai de nouveau installer PD sur mon mac , tout semble correct sauf le clavier qui affiche pas les bonnes touches genre un B à la place d'un D , bizarre et comprend pas ou je ne sais pas quoi faire avec ce problème assez important je crois

Parallels for Mac - Windows Toolbox stuck

invalid@example.com (AbdulrahmanA6) — Thu, 05 Feb 2026 18:50:29 +0000

Hi,
Installed new Parallels Version 26.2.2 (57373) for MacOS Tahoe 26.2, Windows asked to restart to install Toobox, but got stuck on this screen for almost 1 hour now.
View attachment 24131

Download Video stopped working

invalid@example.com (Parallels User) — Mon, 29 Dec 2025 03:26:25 +0000

>>> Message has been deleted by the user <<<

Early billing

invalid@example.com (DuncanM5) — Wed, 17 Dec 2025 18:35:14 +0000

Can you tell me why I have received an e-mail saying my subscription was runing out and I needed to pay, which I did. Then I received another two e-mails one saying my subscription has been reinstated and then one saying again my subscription was running out.

I then went on to my account and found out my subscription doesnt run out till 7 June 2026.

Why have I been notified to pay my subscription early and why isnt my payment showing.

Paralles Toolbox code cannot be activated

invalid@example.com (ParallelsU912) — Sat, 25 Oct 2025 22:26:10 +0000

Hello,

I want to give a code of Parallels Toolbox for Windows to my family member.
Code came from HB bundle.
Unfortunately, my family member cannot activate key and there is no way to contact Parallels support privately: only options shown as 1. Facebook Messenger (Message Support for assistance); 2. Twitter (Message Support for assistance); 3. Community Support (Reach out to the Parallels Community forums.)

How to contact Parallels Supprot directly? Is there an email? I cannot find...

Paralles Toolbox code cannot be activated

windows 11 toolbox opens when gaming

invalid@example.com (jilesj) — Fri, 29 Aug 2025 22:35:41 +0000

parallels toolbox opens at start of game and covers part of the game screen and since I can't leave the game without closing it is very frustrating

Error creating log file

invalid@example.com (RickB8) — Mon, 19 May 2025 16:21:47 +0000

Has anyone seen this popup window error? Keep repeating and adding itself to the desktop in intervals but too long to time.

Any clues? I tried to submit a ticket but to the group seems the only option.

View attachment 23555

Issues with Bad Graphics on Some Websites After Installing Windows 11

invalid@example.com (NicholasB15) — Fri, 24 Jan 2025 14:25:21 +0000

Hello,

I recently installed Windows 11 on my PC, and most things are working great. However, I've noticed that some websites are not displaying correctly, with bad graphics (blurry or stretched content). This issue seems to occur only on specific websites.

Here are my PC details:

CPU: AMD Ryzen 9 7900X
GPU: AMD Radeon RX 7900 XT
RAM: 32GB DDR5
OS: Windows 11 Pro

I've tried the usual steps like restarting the browser and clearing the...

Issues with Bad Graphics on Some Websites After Installing Windows 11

My annual Toolbox license debacle...

invalid@example.com (RayP1) — Wed, 02 Oct 2024 18:52:24 +0000

Hello.

Once again, my Toolbox license renews, and I get billed. However, it seems too much to ask for Toolbox to actually recognize the renewal.

When is anyone there ever going to care enough about this to fix it? I once thought that paying for a commercial product would eliminate the search for tools that just work, but Parallels continues to show their willingness to charge an annual fee and deliver very little in exchange for that, other than a number of tools I can get for free...

My annual Toolbox license debacle...

Download Video stuck at 'Calculating.....4 MB of 4 MB'

invalid@example.com (ParallelsU1355) — Mon, 30 Sep 2024 08:43:57 +0000

Recently (about 3-4 weesk I think) I have not had any luck downloading videos. Once I've pasted the video URL (YouTube in this case), it just sits and says 'Calculating.....4 MB of 4 MB'. It does it for at least 20 minutes, after which time I give up and go to a website like cobalt.tools and download it with no problems. I've tried a broad variety of videos.

I'm updated to version 7.0.0-4147

The timing is great as my subscription is about to expire on 24/10 so unless this is fixed my...

Download Video stuck at 'Calculating.....4 MB of 4 MB'

De-bloater tool in Toolbox for windows

invalid@example.com (tomh29) — Mon, 02 Sep 2024 15:24:39 +0000

I am intrested in tool box for windows, but I have a question. The one "tool" I would like is a de-bloater, an easy way in uninstall/disable the windows ad-ware, tracking software that is currently in windows.

Does this tool have that. Example
a good professional version of
https://github.com/ChrisTitusTech/winutil
I am not saying anything wrong with that tool, I would feel better if it came from a major company like Parallels.

Thanks

I need Activations Reset...

invalid@example.com (JeremyS13) — Tue, 06 Aug 2024 06:27:02 +0000

Hello,

I have a subscription and am trying to use Toolbox on Windows (I use Virtualization on Mac) and am getting a message that Toolbox has been activated on 3 different machines and needs an additional license.
I assure you, there is one machine with it, and only one. Can I have my activations reset?

As an aside, it would be far more ideal if Parallels let you manage this yourself. This is an incredible inconvenience to deal with online support over. I didn't even find a support number.

Update of Parallels Toolbox removes Windows desktop icons.

invalid@example.com (BreckB) — Tue, 11 Jun 2024 11:20:15 +0000

After installing the requested update for Parallels Toolbox for Windows, half of my desktop shortcuts are missing.
I can revert to the previous Snapshot (thank goodness for that) but if I do the Update again the same thing happens.
I have no idea why or what in this regard.

Parallels Toolbox install in Windows VM (Win10 or Win11) - breaks fonts in dialogs

invalid@example.com (Prco) — Sat, 11 May 2024 07:57:55 +0000

HI,
Using the latest version of Parallels on Intel iMac under macOS Sonoma 14.4.1
Windows loses its dialog fonts - from start menus, file explorer, not navigable.
How can I uninstall the Toolbox?
Have you seen this before?
What can I do?
Thanks

Why was I required to "move" my license to a laptop I have been using Toolbox on for 4 years?

invalid@example.com (RayP1) — Sat, 11 May 2024 07:56:00 +0000

When one of my occasional needs arose to use a Toolbox task, I found my laptop's Toolbox instance was not signed in. (This is stupid, but not uncommon, as I have seen this happen after an update.) When attempting to sign in with my purchased license key, the prompt I received made it clear that my license was in use on another machine. I was able to select the option that allowed this license to be activated here and now, however this is a scenario that should never have occurred. Clearly,...

Why was I required to "move" my license to a laptop I have been using Toolbox on for 4 years?

Parallels Toolbox (Windows 10) not updating

invalid@example.com (Francisco Faria) — Fri, 03 May 2024 05:53:18 +0000

Hello.

My Parallels Toolbox for Windows 10 is not updating any more. I don't know what is going on, my computer is connected to the internet and the Toolbox is the only app that I can't update. Can someone tell me what could be doing this to happen?

Thank You.

Parallels Desktop subscription expired ... ?

invalid@example.com (LucasH2) — Fri, 15 Dec 2023 22:26:39 +0000

Several weeks ago, I got a new MacBook Pro and moved my Parallels software to it. I've since paid to renew. So far, so good. This morning, I got a pop-up alert that my Parallels Toolbox subscription had expired. I thought Toolbox was baked into Parallels desktop, and since I've renewed my subscription just days ago all should be okay. Toolbox appears at My Account as an active subscription. So ... is this alert something bogus that I should ignore? Somebody's phishing tool or a scam?

License Problems

invalid@example.com (DaveO2) — Tue, 12 Dec 2023 09:59:27 +0000

Hi
I bought two Licens of the Parallels Toolbox for Windows. A couple of Weeks or already Months ago it have been started to make problems with the licens. At the moment i can only activate Parallels Toolbox on one Computer at the same time. If i wanne activate it on my other computer, it says "the licens is already in use".

Have you any idea what the Problem is?

BR, David

Energy Saver Issue

invalid@example.com (MirkoR) — Fri, 01 Dec 2023 04:57:59 +0000

Since update on the Parallels toolbox for windows and its energy saver 7/2019 this drives me crazy. Whenever I disconnect Mac from power I get the icon on the right bottom that energy saver is on and 2 min later the windows goes to sleep (even if I use it). Now I have to log in again. The only way to get out of it is disconnecting the Mac, then go to "energy saver" in the toolbox on windows and launch and the icon comes and says it's off.
How can I set it to be off be default. This is simply...

Energy Saver Issue

Capture Screen does not work with 5120x1440, progressive, 70Hz resolution

invalid@example.com (JanK9) — Fri, 15 Sep 2023 07:52:49 +0000

Dear All,

I have a 32:9 SuperWide curved LCD display Philips 498P9 - the link to the monitor details is below.
https://www.philips.co.uk/c-p/498P9_00/brilliance-329-superwide-curved-lcd-display

Capture Area or any other screen capturing/recording does not work with 5120x1440, progressive, 70Hz resolution, but it works with native 3840x1080. Any idea how to fix the issue? I have already tried to reinstall Parallels Toolbox.

Kind regards,

JK