Civilization VI

[brunok2]

Hi

I just bought Parallels (home version) as I am looking for a solution in order to run some games I couldn't run on over virtual machine solution because of Direct X 11/12 support.
As it is stated by Parallels that's Direct X11 is supported I then bought the software and installed the first game which requires Direct X11 it's Civilisation VI
I installed it (on a dedicated Steam library folder I put on an external hard drive) and run then after
I just saw the screen where you've to choose the version of Direct X 11 or 12 and I choose then 11.... few secs after the game just stopped without opening
Can it be related to Direct X support or something else ?

thanks
BKantique

 

[JulioM3]

I have the same problem. I've got to run Civilization VI but with fragmented graphics, so I can't play at all. If you choose Direct X 12 then it crashes.

 

[AdilE]

Same issue here, fragmented graphics with Civilization VI

 

[Maria@Parallels]

Hello, could you please collect the tech report right after the issue reproduced and reply us back with the report's ID.
Looking forward to your reply.

 

[AdilE]

Hi, here is the report ID: 341779981

 

[Andres13]

Hi guys! Any news about this issue? I just bought the game and parallels and it's still not working

 

[AgilePhilosopher]

yea same here.. any updates on options for a fix yet?

 

[ParallelsU439]

Any update yet? DirectX games via Steam seem to have issues anyway, also on performance.

 

[Maria@Parallels]

Hello guys, please collect the tech report once the issue reproduced. We will escalate this case to the Parallels Engineering Team for the further investigation.

 

[ParallelsU439]

Tech report 344759296 sent in. Intro movies are fine, the menu looks like this:

 

[ParallelsUser 1812]

Same problem - also looking for a solution to this.

 

[ParallelsUser 1812]

Technical report 346087224 sent in case this helps.

 

[JoshS9]

Same issue on mine. Report ID 346095154

 

[Maria@Parallels]

Tech report 344759296 sent in. Intro movies are fine, the menu looks like this:
View attachment 16302

Hello, did you play with Graphic setting at the VM configuration?

 

[JoshS9]

Hello, did you play with Graphic setting at the VM configuration?

I did, I have tried Different Resolution settings (in the Window 10 VM) as well as trying all 3 resolution options in the parallels graphics config. (Best for Retina, Scaled, Best for external displays) I have tried maxing out the memory as well as leaving it on Auto. I've also tried different settings in the game it self with no luck. (turning on and off various graphic options as well as trying different resolutions and full screen vs windowed mode.) The graphics glitch follows and occurs with any setting I've tried.

 

[AlanaM1]

It's fixed on Parallels 16, not sure if they will have a fix on 15 though. Probably not.

 

[JoshS9]

It's fixed on Parallels 16, not sure if they will have a fix on 15 though. Probably not.

Nice, I'll upgrade and try it!

 

[RichardW19]

Hi I'm having this problem as well, though I'm running Parallels 16. Well, I think it's 16? 1.6.0 (21086). Technical report 353914522. Anyone find any solution beyond running in parallels 16? Any specific settings working for you?