Windows data missing after uninstalling Parallels Tools

Discussion in 'General Questions' started by Andrejvr, Sep 30, 2013.

  1. Andrejvr

    Andrejvr Bit poster

    Messages:
    2
    Hi,

    I am running Parallels Desktop 7 on my MacBookPro, with Windows 7.

    I received an error, 'Unable to connect to sound1'. I googled, and found a suggestion to uninstall Paralells Tools, and then re-install it.

    I did that, but now I lost all the data on the Windows side!

    If I look on the Mac side in Finder, all my sub directories and files are there, but on the Windows side, I do not get it!

    How do I restore my Windows please!

    Regards

    Andre
     
  2. Andrejvr

    Andrejvr Bit poster

    Messages:
    2
    Right, after logging a support call, Parallels support staff sorted my problem! Re-installes Parallels Tools, and all is back and functioning again!

    Regards
     

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