Hello I'm using Parallels 8.0.18608 on Macos 10.8.5 and have a problem with snapshot. I booted Parallels and ask to start a VM and Parallels started by saying removing a snapshot (supposed it reached limit of 100 but doesn't seem so when checking Snapshots folder: only 3 dat files) Since, it seems to stall, time counter increased up to 100 and since, not moving. It's been running for a day... In terminal, it doesn't seem there is much activity $ ps axu | grep [p]rl USER 866 10.4 3.9 4570164 646712 ?? S Sun05PM 266:46.97 /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app -psn_0_237626 root 947 0.2 0.2 2555700 27764 ?? S Sun05PM 15:34.46 /Applications/Parallels Desktop.app/Contents//MacOS/Parallels Service.app/Contents/MacOS/prl_disp_service -e --logfile /var/log/prl_disp_service_server.log --pidfile /var/run/prl_disp_service.pid USER 1131 0.0 1.0 4070244 168780 ?? U Sun05PM 4:05.93 /Applications/Parallels Desktop.app/Contents/MacOS//Parallels VM.app/Contents/MacOS/prl_vm_app --uuid {3640b79b-099a-4e2c-9234-d726bc9cbcdf} --dir-uuid {6aee6c13-338c-43ef-8b4c-b3a7afad9057} --mode pdfm root 1014 0.0 0.1 2501704 9272 ?? S Sun05PM 0:06.75 /Applications/Parallels Desktop.app/Contents//MacOS/prl_naptd start root 990 0.0 0.0 2433432 944 ?? S Sun05PM 0:01.47 /bin/bash /Applications/Parallels Desktop.app/Contents//MacOS/watchdog start 60 20 /Applications/Parallels Desktop.app/Contents//MacOS/prl_naptd start USER 910 0.0 0.0 2435244 2388 ?? S Sun05PM 0:00.01 /Applications/Parallels Desktop.app/Contents/MacOS/prl_event_tap At this point, I think I should kill it and restart/checking snapshot manager but any alternative? how to check there is work on snapshots? After maybe doing some snapshot merging (http://forum.parallels.com/showthre...-delete-my-snapshots&highlight=snapshot+merge) or compactor Thanks
from parallels.log really seems, nothing happening. will go with killing parallels but after, how do I check disk and snapshots integrity? compact them? Thanks
force to quit, relaunch and immediately get "removing snapshots" ... that seems to be a dead-end loop nobody can help ?
After more than a day after relaunch, still in "removing snapshot" status (no counter this time). prl_client_app seems active all the time (from top), but nothing in parallels.log I generate another report: ID 30233379 Next, I forced a full reboot of the system but lost all remote access But would appreciate a hint of what to do to get out of "removing snapshot" status and manage to get back some data out of the VM.