Screenshot is black

Discussion in 'General Questions' started by firewalker, May 9, 2014.

  1. firewalker

    firewalker Bit poster

    Messages:
    2
    Never had this issue before.

    When pressing <command> <control> <shift> 4 to take a selection screenshot from a Mac based screen
    I could move to Windows based VM and paste the image.

    now the pasted image is displaying as a solid black rectangle.

    Looked all over the web, but perhaps in the wrong places.
    It's driving me crazy, cos it's such a useful function.
     
  2. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    491
    Hi Firewalker,

    Please follow the instructions suggested at http://kb.parallels.com/9074 to take a screenshot on Mac OS and let us know how it goes.
     
  3. firewalker

    firewalker Bit poster

    Messages:
    2
    Thanks but you have missed the point of the original thread!

    Dear ManojD@Parallels
    I can successfully capture a screenshot of the entire screen as alluded in the instruction - that's not the issue.
    I can't capture a selection of the screen into the clipboard!!! e.g. <command> <control> <shift> 4
    I was able to do so for the past 4 years. Now something has changed and I don't understand what.




     
  4. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    779
  5. twista123456

    twista123456 Bit poster

    Messages:
    2

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