After Upgrading to PD10.1.1, No Mouse Pointer in Windows 8.1

Discussion in 'Windows Virtual Machine' started by Jeffrey1, Nov 2, 2014.

  1. Jeffrey1

    Jeffrey1 Bit poster

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    I'm running OS X 10.10. Since I've updated to PD10.1.1, Windows 8.1 starts up just perfectly, but now my mouse pointer disappeared. I am unable to navigate within my virtual Windows screen. Anyone have this issue as well?
     
  2. Jeffrey1

    Jeffrey1 Bit poster

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    Additional details to this issue... I've tried to install parallel tools with no luck. Because my mouse and my keyboard are not working with the virtual Windows environment, I'm unable to open the setup.exe file!
     
  3. Jörgd

    Jörgd Bit poster

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    Same here. Very annying. Did you find a solution yet?
     
  4. Jeffrey1

    Jeffrey1 Bit poster

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    Resolved my own issue. Lack of effective support from Parallels. Since the keyboard still works, had to do everything vie shortcuts...
     
  5. Jeffrey1

    Jeffrey1 Bit poster

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    1. Mac: Actions -- Reinstall Parallels Tools -- "Yes" to Do You Want To Continue
    2. Windows -- Control E to open up File Explorer -- Navigate to the Parallels Tools setup -- Enter to run setup

    Hope this works for you too. Good luck and let me know if you have any other questions.
     
  6. Jörgd

    Jörgd Bit poster

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    I managed to find this workaround too. Thank for the reply Jeffrey
     

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