Windows Product key not working

Discussion in 'Windows Virtual Machine' started by SonjaA, Mar 4, 2015.

  1. SonjaA

    SonjaA Bit poster

    Messages:
    1
    I'm trying to install Windows in Parallel 10 on a new Mac. I previously had it installed on an old Mac which has been replaced under warranty so I know the software should work.
    First I had a problem with the automated product key being incorrect, which I fixed by removing the "floppy disk" from the Windows Configuration, before running the installation.
    Now when I get to the "type your windows product key" page and I enter the product key. It comes back and says that it's invalid. I know I have keyed it in correctly. It just won't accept it.
    Does anyone have any suggestions at all?
    Cheers
     
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hi Sonja,
    Please try to activate the copy of your Windows operating system by doing a phone activation & check if that helps you to resolve the issue.
    Please visit the links that are given in the knowledge-base article : http://kb.parallels.com/113879 for more information.
     

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