Parallels 10 - Win8 -Update 8.1 problem

Discussion in 'Installation and Configuration of Parallels Desktop' started by SimoneC1, Jun 18, 2015.

  1. SimoneC1

    SimoneC1 Bit poster

    Messages:
    2
    Good morning,
    i have installed on parallels 10 (mac with Yosemite) my original copy of Windows 8 PRO. It seem works fine but when I try to update the system to windows 8.1 in the computer preferences/windows update I always have indication to reboot the system, but at the next attempt the message is the same and I don't see any possibility to update.
    What can I do?
    Many thanks
     
    SimoneC1, Jun 18, 2015
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi SimoneC1,
    Running check disk to see if your hard drive is the problem
    What you will need - A Windows 8.1 CD
    Step 1: Place the CD in your drive and proceed to boot from Windows Virtual Machine
    Step 2: When the install screen pops up, look to the bottom left and select "Repair Your Computer".
    Step 3: You will now see a screen that says "Choose an option". Select "Troubleshoot", then "Advanced Options", and finally "Command Prompt".
    Step 4: Type "chkdsk /r C:" (Without quotes)
    Step 5: The scan should start. This could take several hours depending on the size of your hard drive.
    Step 6: Once the scan is done, type "exit" (without quotes).
    Step 7: Reboot and also try SFC /SCANNOW and then try to upgrade to Windows 8.1 check how it works.
     
    PaulChristopher@Parallels, Jun 18, 2015
    #2
  3. SimoneC1

    SimoneC1 Bit poster

    Messages:
    2
    Thanks Paul! I have solved by re-installing the system.. Probably the problem interesting also the license key because the activation failed with message: the code is already used for another PC.. so I activate it by phone. After that all seems ok.. Actually the windows update is runinng..
     
    SimoneC1, Jun 19, 2015
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    I am glad to know that the issue has been resolved. Please feel free to reply for further assistance. We will be happy to help you. Thank you!
     
    PaulChristopher@Parallels, Jun 19, 2015
    #4

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