How to get a refund.

Discussion in 'General Questions' started by Parallels User, Aug 24, 2015.

  1. Parallels User

    Parallels User Guest

    I want to return the Parallels desktop 11 upgrade license and get my $50 back.

    What I can do?
     
    Parallels User, Aug 24, 2015
    #1
    MikeFulton likes this.
  2. LinusD

    LinusD Bit poster

    Messages:
    2
    I'm interested in this too. Given the upgrade to Desktop 11 "Lite" is a downgrade from Desktop 10 "Standard", my options are to return to 10, upgrade to Desktop 11 "Pro" or move to VMWare Fusion. Either way I'll need to get my original purchase refunded.
     
    LinusD, Aug 24, 2015
    #2
    MikeFulton likes this.
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Dear all, if you purchased Parallels Desktop 11 from our official website please reply me back (in the private message) with your order number, afterthat I will be able to provide you with the refund.
    For more info about the return policy please check this KB
     
    Maria@Parallels, Aug 25, 2015
    #3
  4. Ali3

    Ali3 Bit poster

    Messages:
    1
    Hi Maria,
    I would like to request a refund as well. Purchased from parallels online store. Please can you pm me so I can pass on the order details. I am unable to pm you directly, I don't see the option.

    Thanks
     
    Ali3, Nov 30, 2015
    #4
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Please email us at cs(at)parallels(.)com with the purchase reference number, so that we can submit your refund request. Thanks!
     
    PaulChristopher@Parallels, Dec 1, 2015
    #5

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