How to get a refund.

[Parallels User]

I want to return the Parallels desktop 11 upgrade license and get my $50 back.

What I can do?

 

[LinusD]

I'm interested in this too. Given the upgrade to Desktop 11 "Lite" is a downgrade from Desktop 10 "Standard", my options are to return to 10, upgrade to Desktop 11 "Pro" or move to VMWare Fusion. Either way I'll need to get my original purchase refunded.

 

[Maria@Parallels]

Dear all, if you purchased Parallels Desktop 11 from our official website please reply me back (in the private message) with your order number, afterthat I will be able to provide you with the refund.
For more info about the return policy please check this KB

 

[Ali3]

Hi Maria,
I would like to request a refund as well. Purchased from parallels online store. Please can you pm me so I can pass on the order details. I am unable to pm you directly, I don't see the option.

Thanks

 

[PaulChristopher@Parallels]

Hi Maria,
I would like to request a refund as well. Purchased from parallels online store. Please can you pm me so I can pass on the order details. I am unable to pm you directly, I don't see the option.

Thanks

Please email us at cs(at)parallels(.)com with the purchase reference number, so that we can submit your refund request. Thanks!