Parallels Forums

Parallels Forums Parallels community discussion forums Mon, 13 Jul 2026 19:41:08 +0000 Mon, 13 Jul 2026 19:41:08 +0000 Parallels Forums https://forum.parallels.com/ Parallels Desktop 26.3.3 crashes when entering Full Screen on macOS 27 beta Mon, 13 Jul 2026 12:36:03 +0000 https://forum.parallels.com/threads/parallels-desktop-26-3-3-crashes-when-entering-full-screen-on-macos-27-beta.370211/ https://forum.parallels.com/threads/parallels-desktop-26-3-3-crashes-when-entering-full-screen-on-macos-27-beta.370211/ invalid@example.com (Bernice1) Bernice1
I am experiencing a reproducible crash with Parallels Desktop on macOS 27 beta.

Environment:
- MacBookPro18,2, Apple Silicon
- macOS 27.0 beta, build 26A5353q
- Parallels Desktop 26.3.3 (57507)
- Windows VM

Issue:
Parallels Desktop works normally in Window mode. However, when the VM enters Full Screen, or when it auto-starts into Full Screen after loading, Parallels Desktop crashes.

Workaround:
Setting Startup View to Window prevents the crash. Full Screen consistently...

Parallels Desktop 26.3.3 crashes when entering Full Screen on macOS 27 beta]]> 8 Activation Server Rejects Valid Perpetual Licenses (6, 9, 10, 12, 13) Mon, 13 Jul 2026 11:31:22 +0000 https://forum.parallels.com/threads/activation-server-rejects-valid-perpetual-licenses-6-9-10-12-13.370300/ https://forum.parallels.com/threads/activation-server-rejects-valid-perpetual-licenses-6-9-10-12-13.370300/ invalid@example.com (Jacky17) Jacky17
I now need to activate an older Parallels version on an older MacBook, but versions 6, 9, 10, 12, and 13 can no longer be activated. Activation fails with the message: "Activation server rejects it" (the license).

This is unacceptable for perpetual licenses, even for legacy software...

Activation Server Rejects Valid Perpetual Licenses (6, 9, 10, 12, 13)]]> 1 Charged on Cancelled Subscription Mon, 13 Jul 2026 10:36:28 +0000 https://forum.parallels.com/threads/charged-on-cancelled-subscription.370301/ https://forum.parallels.com/threads/charged-on-cancelled-subscription.370301/ invalid@example.com (ArbynA) ArbynA

I've cancelled my subscription months ago
I've already closed my account with Parallels
I have not used / installed the software on my Mac

I had to recreate my account in Parallels using the same Gmail account so that I can create this forum post. I'm not sure why I'm still charged. The payment reference number is #541907256.]]> 1 Refund request Mon, 13 Jul 2026 10:34:04 +0000 https://forum.parallels.com/threads/refund-request.364485/ https://forum.parallels.com/threads/refund-request.364485/ invalid@example.com (EoghanS) EoghanS
I have had parallels for a number of years and was not aware it had been set up to automatically renew.
I no longer have use for parallels after changing my machines so I would like to request a refund.

many thanks,
Eoghan]]> 120 Gameplay in Parallels Desktop 8 with DirectX 10 and DirectX 9 games. Mon, 13 Jul 2026 07:12:09 +0000 https://forum.parallels.com/threads/gameplay-in-parallels-desktop-8-with-directx-10-and-directx-9-games.269338/ https://forum.parallels.com/threads/gameplay-in-parallels-desktop-8-with-directx-10-and-directx-9-games.269338/ invalid@example.com (Andrew@Parallels) Andrew@Parallels
As you might know, Parallels Desktop for Mac 8 includes experimental support for DirectX 10, Windows functionality that is related to game programming.

We wanted to share with you some of the PC games we have tested and which we believe have acceptable playability and frames-per-second (FPS), a common measure of game performance.

Here is the list of tested DirectX 10 and DirectX 9 games:

Anno 2070
Assassin Creed III
Battlefield...

Gameplay in Parallels Desktop 8 with DirectX 10 and DirectX 9 games.]]> 84 Suggestion: Allow certain shared apps from Windows to be disabled from appearing in Spotlight Mon, 13 Jul 2026 02:48:38 +0000 https://forum.parallels.com/threads/suggestion-allow-certain-shared-apps-from-windows-to-be-disabled-from-appearing-in-spotlight.369640/ https://forum.parallels.com/threads/suggestion-allow-certain-shared-apps-from-windows-to-be-disabled-from-appearing-in-spotlight.369640/ invalid@example.com (Carlosd10) Carlosd10
On the other hand, as I said, I like to use coherence mode, and it is indeed nice to be able to open certain Windows apps from spotlight as if they were MacOS apps, but maybe I don't...

Suggestion: Allow certain shared apps from Windows to be disabled from appearing in Spotlight]]> 4 Active Apple App Store subscription not visible in Parallels account Sun, 12 Jul 2026 18:22:24 +0000 https://forum.parallels.com/threads/active-apple-app-store-subscription-not-visible-in-parallels-account.370241/ https://forum.parallels.com/threads/active-apple-app-store-subscription-not-visible-in-parallels-account.370241/ invalid@example.com (BeyzanurT) BeyzanurT I have an active annual Parallels Desktop for Mac subscription purchased through the Apple App Store. Apple has charged me and I have the official Apple invoice.
Product: Parallels Desktop for Mac, annual subscription
Invoice date: 12 May 2026
Renewal date shown on invoice: 12 May 2027
However, when I sign in to my Parallels account, no active license appears, and the application/web page asks me to purchase again. I have already tried signing in with the same Apple account.
Please...

Active Apple App Store subscription not visible in Parallels account]]> 1 Prompt to open .lnk with com.parallels.SharedAppLink.Agent Sun, 12 Jul 2026 16:32:35 +0000 https://forum.parallels.com/threads/prompt-to-open-lnk-with-com-parallels-sharedapplink-agent.369555/ https://forum.parallels.com/threads/prompt-to-open-lnk-with-com-parallels-sharedapplink-agent.369555/ invalid@example.com (Mile5Teg) Mile5Teg

View attachment 24164]]> 41 Permanent License Key Not Accepted After Upgrading to New Mac Sun, 12 Jul 2026 14:05:35 +0000 https://forum.parallels.com/threads/permanent-license-key-not-accepted-after-upgrading-to-new-mac.370310/ https://forum.parallels.com/threads/permanent-license-key-not-accepted-after-upgrading-to-new-mac.370310/ invalid@example.com (cuizilin) cuizilin
I have an official Parallels Desktop 18 Standard perpetual license.

I migrated from my old MacBook Air to a new MacBook Air M5 using Apple's Migration Assistant.

My old Mac still runs Parallels Desktop 18.3.4 normally.

My new Mac also runs Parallels Desktop 18.3.4.

I am signed into the same Parallels account.

My license appears in My Account, but activation fails with the message:

"Old activation key has not been accepted by the license server."

Could you please reset...

Permanent License Key Not Accepted After Upgrading to New Mac]]> I want to activate my license on a new Mac but says it belongs to another account Sun, 12 Jul 2026 02:18:30 +0000 https://forum.parallels.com/threads/i-want-to-activate-my-license-on-a-new-mac-but-says-it-belongs-to-another-account.370309/ https://forum.parallels.com/threads/i-want-to-activate-my-license-on-a-new-mac-but-says-it-belongs-to-another-account.370309/ invalid@example.com (FranciscoB8) FranciscoB8
I paid for a perpetual license on PD18.]]> Roblox FPS Plummets When Trying to Play on Windows 11 Sat, 11 Jul 2026 20:17:48 +0000 https://forum.parallels.com/threads/roblox-fps-plummets-when-trying-to-play-on-windows-11.365274/ https://forum.parallels.com/threads/roblox-fps-plummets-when-trying-to-play-on-windows-11.365274/ invalid@example.com (gues21ng) gues21ng
Roblox FPS Plummets When Trying to Play on Windows 11]]> 3 From one usage to another Parallels does not boot anymore Sat, 11 Jul 2026 17:29:31 +0000 https://forum.parallels.com/threads/from-one-usage-to-another-parallels-does-not-boot-anymore.370307/ https://forum.parallels.com/threads/from-one-usage-to-another-parallels-does-not-boot-anymore.370307/ invalid@example.com (Checkitout) Checkitout
so frustrating here with Parallels 19. From one moment to the other it does not boot my windows 11 anymore. I deleted everything and installed all new but the error ist the same. No error Code but the virtual machine can't be started anymore?

Read some threads but i may to blind to find solutions. Anyone can help me please?

thx,
p*]]> Network speed is very slow in Win11 VM Sat, 11 Jul 2026 15:33:22 +0000 https://forum.parallels.com/threads/network-speed-is-very-slow-in-win11-vm.365437/ https://forum.parallels.com/threads/network-speed-is-very-slow-in-win11-vm.365437/ invalid@example.com (ErikT5) ErikT5
I'm looking for some suggestions to improve my network/Internet speed. For testing, I just did a simple test using speedtest.net to gauge my Internet speed. In my host OS, my network speed is about 2.3Gbps down and 350Mbps up. In my fresh Win11 VM, I am getting about 300Mbps down and 320Mbps up.

I am currently running Parallels 20.0.1 (55659). I have tested this with both Win11 Pro x64 and Win11 Enterprise x64. Both have pretty similar numbers.

Here's what I have tried:

Network speed is very slow in Win11 VM]]> 22 Please give me a confirmation code to complete the activation Fri, 10 Jul 2026 14:23:31 +0000 https://forum.parallels.com/threads/please-give-me-a-confirmation-code-to-complete-the-activation.370304/ https://forum.parallels.com/threads/please-give-me-a-confirmation-code-to-complete-the-activation.370304/ invalid@example.com (zhy) zhy Please contact me Fri, 10 Jul 2026 10:23:07 +0000 https://forum.parallels.com/threads/please-contact-me.370294/ https://forum.parallels.com/threads/please-contact-me.370294/ invalid@example.com (khwaie) khwaie 1 Activation limit Fri, 10 Jul 2026 10:15:48 +0000 https://forum.parallels.com/threads/activation-limit.370299/ https://forum.parallels.com/threads/activation-limit.370299/ invalid@example.com (PiotrN1) PiotrN1 1 Parallels 26.1.1 incorrectly reports SVE2 capability in ARM guest on Apple M4 Pro Fri, 10 Jul 2026 06:55:14 +0000 https://forum.parallels.com/threads/parallels-26-1-1-incorrectly-reports-sve2-capability-in-arm-guest-on-apple-m4-pro.368736/ https://forum.parallels.com/threads/parallels-26-1-1-incorrectly-reports-sve2-capability-in-arm-guest-on-apple-m4-pro.368736/ invalid@example.com (Joachim von Caron) Joachim von Caron Problem Description

On Parallels Desktop 26.1.1 (build 57288) running on Apple M4 Pro, ARM64 Linux guests incorrectly advertise SVE2support through AT_HWCAP2, even though the hardware does not implement SVE or SVE2 instructions.

This causes applications using Vectorscan/Hyperscan or other SVE2-optimized code paths to crash with Illegal instruction (SIGILL) errors. The problem can be verified inside the guest with:

LD_SHOW_AUXV=1 /bin/true |...

Parallels 26.1.1 incorrectly reports SVE2 capability in ARM guest on Apple M4 Pro]]> 3 Unable to use Quick Assist, in Windows 11 Thu, 09 Jul 2026 23:16:58 +0000 https://forum.parallels.com/threads/unable-to-use-quick-assist-in-windows-11.360061/ https://forum.parallels.com/threads/unable-to-use-quick-assist-in-windows-11.360061/ invalid@example.com (LeeG11) LeeG11
A simple, built-in tool Microsoft has developed for remote control, but i've yet to get it to connect to a client when using 11 on Parallels.

Is anyone else experiencing the same?]]> 21 Gentoo Linux VM: Parallels Tools causes repeated "fstab has been modified" warnings during emerge Thu, 09 Jul 2026 17:18:52 +0000 https://forum.parallels.com/threads/gentoo-linux-vm-parallels-tools-causes-repeated-fstab-has-been-modified-warnings-during-emerge.370298/ https://forum.parallels.com/threads/gentoo-linux-vm-parallels-tools-causes-repeated-fstab-has-been-modified-warnings-during-emerge.370298/ invalid@example.com (Leonchik1976) Leonchik1976 I am running Gentoo Linux in Parallels Desktop on a Mac Studio with Apple Silicon. Parallels Desktop and Parallels Tools are both up to date. Parallels Tools are installed in the guest and working.
Before installing Parallels Tools, Portage/emerge output was clean. After installing Parallels Tools, every emerge command started printing repeated warnings like this:...

Gentoo Linux VM: Parallels Tools causes repeated "fstab has been modified" warnings during emerge]]> prl_vm_app memory leak and kernel panics on M5 / M5 Max, macOS 26.4 Thu, 09 Jul 2026 07:09:50 +0000 https://forum.parallels.com/threads/prl_vm_app-memory-leak-and-kernel-panics-on-m5-m5-max-macos-26-4.369830/ https://forum.parallels.com/threads/prl_vm_app-memory-leak-and-kernel-panics-on-m5-m5-max-macos-26-4.369830/ invalid@example.com (JohnS46) JohnS46
The symptom: prl_vm_app grows unbounded over time while a Windows 11 VM is running with 3D acceleration enabled. On my MacBook Air M5 (32 GB RAM), it climbs roughly 1.8 GB per hour until it saturates physical memory, triggers Jetsam events, and kernel panics the host. Six unexpected reboots since March 25. On my MacBook Pro M5 Max...

prl_vm_app memory leak and kernel panics on M5 / M5 Max, macOS 26.4]]> 13