upgrade from win7 to win 10 on parallels 10

Discussion in 'Installation and Configuration of Parallels Desktop' started by sharon1, Aug 31, 2015.

  1. sharon1

    sharon1 Bit poster

    Messages:
    2
    Hello,
    i tried to upgrade several times according to the guide that you provided but it didn't work.
    i got the message that say that i don't have enough ram and about the display adapter.
    i know i have enough ram...

    any suggestions ?

    thank you
    sharon.
     
  2. Sergei.B43

    Sergei.B43 Bit poster

    Messages:
    20
    Hi Sharon,
    Windows 10 requires at least 2 GB of RAM memory and seems that in current Windows 7 virtual machine you have 1 or 1.5 GB assigned at the moment.
    So to proceed here, please give more RAM to your machine as described here: http://kb.parallels.com/en/113649
     
  3. sharon1

    sharon1 Bit poster

    Messages:
    2
    i know that' i've already gave 4 gb ram and it didn't help...
     
  4. Sergei.B43

    Sergei.B43 Bit poster

    Messages:
    20
    Sharon,

    To be honest this is the unique case then. Assigning more RAM definitely should fix the issue.
    Further to your request, please replicate the problem (once error message is presenting on the screen) and generate a problem report (technical data) as per http://kb.parallels.com/9058

    Please reply back with problem report 8-digit ID number.
     
  5. Sergei.B43

    Sergei.B43 Bit poster

    Messages:
    20
    Sharon,

    In addition, in your original post you've mentioned about display adapter. Could you please perform this instructions and see if it helps:

    http://kb.parallels.com/en/123053
     

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