Transfer account

Hi,

Ive bought a new mac and I like to move my parallels account.
I've uninstalled parallels on the old mac. But when activating I get a message I reached the maximum computers.
Can you reset my license?

Thanks

 

Hi, no problem. But one question to you: From which Mac you would like to remove the Parallels Desktop application? (Macbook or Macmini)

 

The Macmini is the old one.
Thanks Maria!

 

Thanks for your reply. We've deactivated it, please check the issue.

 

Hi Maria,
It works! Thanks!
Cheers,

Olaf

 

Glad to know, Olaf.
Have a nice day!