Transfer account

[OLAFB]

Hi,

Ive bought a new mac and I like to move my parallels account.
I've uninstalled parallels on the old mac. But when activating I get a message I reached the maximum computers.
Can you reset my license?

Thanks

 

[Maria@Parallels]

Hi,

Ive bought a new mac and I like to move my parallels account.
I've uninstalled parallels on the old mac. But when activating I get a message I reached the maximum computers.
Can you reset my license?

Thanks

Hi, no problem. But one question to you: From which Mac you would like to remove the Parallels Desktop application? (Macbook or Macmini)

 

[OLAFB]

The Macmini is the old one.
Thanks Maria!

 

[Maria@Parallels]

The Macmini is the old one.
Thanks Maria!

Thanks for your reply. We've deactivated it, please check the issue.

 

[OLAFB]

Hi Maria,
It works! Thanks!
Cheers,

Olaf

 

[Maria@Parallels]

Hi Maria,
It works! Thanks!
Cheers,

Olaf

Glad to know, Olaf.
Have a nice day!