After reinstall MacOSX can't activate Parallels Desktop

Discussion in 'General Questions' started by NelsonC1, Oct 6, 2015.

  1. NelsonC1

    NelsonC1 Bit poster

    Messages:
    2
    I have just reinstall MacOSX 10.11. When I reinstall my parallels desktop and activate, the system said that "You have reached the maximum number of activations available of your activation key."
    However, I only use this in my Macbook.
    What can I do?
     
  2. AnthonyB3

    AnthonyB3 Bit poster

    Messages:
    1
    I'm having the same issue after upgrading from Yosemite to El Capitan. It's utterly ridiculous that they don't have a way to deactivate licenses on their website like most other companies do. It's a total waste of my time to have to deal with this through support, and I'm past 30 days for phone support so I have to do this through email.

    If they don't provide a web interface to handle activations in the near future, I'm definitely not going to renew my Pro Subscriptions.
     
  3. TravisM1

    TravisM1 Bit poster

    Messages:
    1
    I myself have run into this today. This is definitely something that needs to be added before you even shipped an 'activation' required product.
     
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hi guys, if you have some issue with the license transferring you can use this KB
    Let us know please if you have any additional question.
     
  5. SundeepS

    SundeepS Bit poster

    Messages:
    2
    I have the same issue. I have posted on a prior thread and was asked to provide my 'KEY'. This was done but then no further reply. Please assist.
     
  6. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hey Sundeep,
    Please check your private message, we have replied.
     

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