Problem: Freeze installation

Discussion in 'Installation and Configuration of Parallels Desktop' started by Raffaele1, Apr 5, 2016.

  1. Raffaele1

    Raffaele1 Bit poster

    Messages:
    6
    I have a very big problem and I'm frustrated... please help me!

    I bought parallels in March this year, I installed on Mac without problems, and I used it for about a month.
    Then I realized that he had mistakenly deleted the folder that contained the virtual machine (Documents/Parallels) and then I lost everything.

    At this point I uninstalled Parallels and I installed again but unfortunately I can not reinstall it again.
    Use the same USB key of the first installation but the screen that locks is as follows:

    https://gyazo.com/1e1585ff1d3008d6a27759c8fb533886

    Please let help me, I've spent some money and noin I use nothing :(
     
  2. Raffaele1

    Raffaele1 Bit poster

    Messages:
    6
    nothing for me? please help me...
     
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello Raffaele1, please refer to this article to know how to install Windows with USB stick (The same article also applies to other versions of Windows)
     
  4. Raffaele1

    Raffaele1 Bit poster

    Messages:
    6
    Thanks for the reply.
    I have already successfully installed windows 10 the first time (in march) with the USB stick, so I know the procedure...
    The problem is that now when I insert the same ISO image whith USB stick, the procedure remains blocked at this point:
    https://gyazo.com/edef96852ae29a0649d4d2fc66d57201
     
  5. Raffaele1

    Raffaele1 Bit poster

    Messages:
    6
    some news for me?
     
  6. Hello Raffaele1,
    Kindly refer to step 3 and try selecting Actions(on Apple menu bar) -> Reset and check how it works.
     
  7. Raffaele1

    Raffaele1 Bit poster

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    6
  8. Raffaele1

    Raffaele1 Bit poster

    Messages:
    6
    I made many tests and I managed to get to the point of the procedure, but do not solve
     

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