Problem: Freeze installation

[Raffaele1]

I have a very big problem and I'm frustrated... please help me!

I bought parallels in March this year, I installed on Mac without problems, and I used it for about a month.
Then I realized that he had mistakenly deleted the folder that contained the virtual machine (Documents/Parallels) and then I lost everything.

At this point I uninstalled Parallels and I installed again but unfortunately I can not reinstall it again.
Use the same USB key of the first installation but the screen that locks is as follows:

https://gyazo.com/1e1585ff1d3008d6a27759c8fb533886

Please let help me, I've spent some money and noin I use nothing

 

[Raffaele1]

nothing for me? please help me...

 

[PaulChristopher@Parallels]

Hello Raffaele1, please refer to this article to know how to install Windows with USB stick (The same article also applies to other versions of Windows)

 

[Raffaele1]

Thanks for the reply.
I have already successfully installed windows 10 the first time (in march) with the USB stick, so I know the procedure...
The problem is that now when I insert the same ISO image whith USB stick, the procedure remains blocked at this point:
https://gyazo.com/edef96852ae29a0649d4d2fc66d57201

 

[Raffaele1]

some news for me?

 

[Pradeep@Parallels]

Hello Raffaele1,
Kindly refer to step 3 and try selecting Actions(on Apple menu bar) -> Reset and check how it works.

 

[Raffaele1]

Hello Raffaele1,
Kindly refer to step 3 and try selecting Actions(on Apple menu bar) -> Reset and check how it works.

if try reset, return on this screen https://gyazo.com/edef96852ae29a0649d4d2fc66d57201
UFF!!!

Because the problem screen on step 3 is different is different from my screen (https://gyazo.com/edef96852ae29a0649d4d2fc66d57201)

 

[Raffaele1]

I made many tests and I managed to get to the point of the procedure, but do not solve