Emergency: Locked out of Windows VM

Discussion in 'Windows Virtual Machine' started by ZakT1, Apr 26, 2016.

  1. ZakT1

    ZakT1 Bit poster

    Messages:
    6
    Hi.

    I'm running Windows 8.1 on Parallels 10.2.1 on my Mac. Everything worked fine until just a few minutes ago.

    Windows locks me out. I put in my password, and it shows me the desktop for about 5 seconds, then it brings me back to the login screen. I can log in fine, but after a few seconds it logs me back out.

    Under my name and email address on the login screen it says "Locked." I'm not sure what this means, or if it was present before.

    I have a deadline tomorrow and my work files are trapped on my Windows VM!

    Any help would be appreciated.
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi ZakT1, There are various parameters which affects the account lockout. It ranges from saves password in mobile devices to the mapped network or spoofing/sniffing from virus to the users or it can be due to con-flicker worm. You may also check out this article.
     
  3. ZakT1

    ZakT1 Bit poster

    Messages:
    6
    Thanks. I tried various ways to get back in, but couldn't, and I just ended up Refreshing the installation. Wiped out all my programs, but I just downloaded them again.
     
  4. Sasti@Parallels

    Sasti@Parallels Parallels Support

    Messages:
    272
    Hello ZakT1,
    We understand that situation. Let us know if we could assist you somehow.
     

Share This Page