Black Screen on Samsung Galaxy Note 4

Discussion in 'Parallels Client for Android' started by FrankH5, May 20, 2016.

  1. FrankH5

    FrankH5 Bit poster

    Messages:
    1
    Hello @AlL,

    I have installed the server and client. From smartphone (Samsung Galaxy Note 4) I can use all functions on the computer (server), but the Sceen of my Smartphone is only black. I only can see the menu.
    Can someone help me?

    Greetings, Frank.
     
  2. Hey please check this link. If it's not that case please let us know.
     
  3. phamtuanktdt

    phamtuanktdt Bit poster

    Messages:
    4
    I think your phone lacks some software
     
  4. walterc4

    walterc4 Bit poster

    Messages:
    1
    Hi...
    Actually, I've encountered a lot of issues like this before and it's not just the Note 4 that's doing this, it's common across all Android devices. The most effective troubleshooting procedure to address this problem is the soft-reset.
     
  5. @FrankH5 do you still have an issue?
     
  6. BellyB

    BellyB Bit poster

    Messages:
    2
    Last edited: Sep 6, 2017
    Maria@Parallels likes this.
  7. Thank you @BellyB for your suggestion.
     
  8. KRYSTAL12K

    KRYSTAL12K Bit poster

    Messages:
    1
    i think phone is having some software issues please upgrade
     
  9. EurusG

    EurusG Bit poster

    Messages:
    1
    Take your phone to the Samsung center, they will do a quick check for you
     
  10. TirthankarB

    TirthankarB Junior Member

    Messages:
    17
    Would suggest you to go to the service center
     

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