Black Screen on Samsung Galaxy Note 4

Discussion in 'Parallels Client for Android' started by FrankH5, May 20, 2016.

  1. FrankH5

    FrankH5 Bit Poster

    Messages:
    1
    Hello @AlL,

    I have installed the server and client. From smartphone (Samsung Galaxy Note 4) I can use all functions on the computer (server), but the Sceen of my Smartphone is only black. I only can see the menu.
    Can someone help me?

    Greetings, Frank.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,261
    Hey please check this link. If it's not that case please let us know.
     
  3. phamtuanktdt

    phamtuanktdt Bit Poster

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    4
    I think your phone lacks some software
     
  4. walterc4

    walterc4 Bit Poster

    Messages:
    1
    Hi...
    Actually, I've encountered a lot of issues like this before and it's not just the Note 4 that's doing this, it's common across all Android devices. The most effective troubleshooting procedure to address this problem is the soft-reset.
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,261
    @FrankH5 do you still have an issue?
     
  6. phant1

    phant1 Bit Poster

    Messages:
    10
  7. BellyB

    BellyB Bit Poster

    Messages:
    2
    Last edited: Sep 6, 2017
    Maria@Parallels likes this.
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,261
    Thank you @BellyB for your suggestion.
     
  9. KRYSTAL12K

    KRYSTAL12K Bit Poster

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    1
    i think phone is having some software issues please upgrade
     
  10. EurusG

    EurusG Bit Poster

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    1
    Take your phone to the Samsung center, they will do a quick check for you
     
  11. TirthankarB

    TirthankarB Bit Poster

    Messages:
    18
    Would suggest you to go to the service center
     

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