Can't delete failed VM installation

Discussion in 'Installation and Configuration of Parallels Desktop' started by JustinE3, Feb 12, 2017.

  1. JustinE3

    JustinE3 Bit poster

    Messages:
    7
    In Control Center I have two VMs that failed to finish installing because of network problems, and now I can't figure out how to delete them.
    Control click brings up no pop-up and using the file menu only give a delete option with my normal VM, but not with the two failed installations.
    Do I have to go into the Application Support folder and delete something?
     

    Attached Files:

  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi JustinE3,
    * You can launch Parallels Desktop, but do not start your virtual machine.
    * Click on the Parallels icon on the OS X menu bar > select Control Center.
    * Right-click on Windows 10 development virtual machine and select Remove.
    * If you want to reinstall, please open Parallels Wizard: click on the Parallels icon -> New... Select Windows 10 (Development Environment) option and click Continue to follow the onscreen steps to complete the installation.
     
  3. JustinE3

    JustinE3 Bit poster

    Messages:
    7
    Thank you -- actually I mentioned in my post that control click would not bring up any pop up menu (the one that has remove on it), but I was finally able to get it to work by enabling a two-finger right click now.
    This overlaps with another problem that I posted a question for, which is that I cannot get right click to work using any key combinations. Fortunately I finally I tried enabling a two-finger right click in the Mac's preferences, but I get a right click in Windows (or in the Parallels Control Center apparently) with any kind of key combination, like control click or control shift click.
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi JustinE3,
    You can use Parallels Desktop preference for creating a shortcut for Windows VM but not on the Mac OS as it is the host. CTRL+ mouse click or two finger tap will act as a right click on Mac.
     
  5. JustinE3

    JustinE3 Bit poster

    Messages:
    7
    Ajith - thank you but I think there's a misunderstanding... I'm saying that:
    1) Although ctrl-click is used on my Mac for right click, I cannot ctrl-click on Control Center to get a pop-up menu. Nothing pops up, but ctrl-click works as right click everywhere else. However, the two-finger right click DOES produce a pop-up on Control Center... very odd. Anyway, this little glitch is a moot point since I've used the two-finger right click to get the pop-up and delete the failed VM installations.
    2) I still need help to get ctrl-shift-click to work on the Windows VM. I have already set the Parallels Desktop preference for a mouse shortcut to be ctrl-shift-click but it doesn't work. But, similarly to issue #1, the two-finger right click DOES work in the Windows VM. Odd...
     

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