Hello Ive bought a new license for transferring my old PD8 (on 10.9) to a new computer. The Installer (ParallelsDesktop-12.2.1-41615) does not even run to the place I could enter my license-key. It shows a problem-ID 15380 What do I have to do? Greetings Klaus
hello Arun many thanks for your help I have no 0-users. But there are entries with the same number. example: _appleevents 55 _pcastagent 55 can this cause the problem? The article is related to Parallels Desktop 8/9/10 not 12. Is this correct? Any other idea? Greetings Klaus
Hello @klkloos We would request you to start the virtual machine from your Mac Finder > Application Folder > Double Click the Parallels Desktop Icon and let us know the status. Thanks, Shathish