Cannot boot my VM after upgrade to 13

Discussion in 'Installation and Configuration of Parallels Desktop' started by fpmalard, Aug 24, 2017.

  1. Dmitry@Parallels

    Dmitry@Parallels Parallels Team

    Messages:
    702
    Can you please execute this command in Terminal (stop the VM, shutdown Parallels Desktop) and let me know if that helped?

    chmod -RN /Users/fpmalard/Documents/Parallels/AU 2015.pvm

    Simply start the virtual machine after executing this command. It will reset permissions to the VM bundle.
     
  2. Dmitry@Parallels

    Dmitry@Parallels Parallels Team

    Messages:
    702
    This one looks like a different issue. Would you like to get Parallels Support assistance with this?
     
  3. Dmitry@Parallels

    Dmitry@Parallels Parallels Team

    Messages:
    702
    This is probably an issue with Parallels Desktop activation. Your copy was likely activated with permanent license, but indeed you have a valid subscription. I've sent you a personal message with the activation key you need to use. Parallels Desktop menu on macOS menu bar > Account & License > Enter a key.
     
  4. Dmitry@Parallels

    Dmitry@Parallels Parallels Team

    Messages:
    702
    I apologize for late response. Guys, please do not forget that you can always contact Parallels Support if any issue is critical for you.
     
  5. IkeZ

    IkeZ Bit poster

    Messages:
    3
    Hi Dmitry,
    Any insights into this problem? I have a ticket open with support but haven't heard anything in over 24 hours.
    Thanks
     
  6. PJS1

    PJS1 Bit poster

    Messages:
    3
    To fix the missing HDD issue (no boot disk) I did this :
    1. Launch Terminal ( Finder > Applications > Utilities > Terminal).
    2. Type the command chmod -RN, then drag and drop the problematic pvm to the Terminal window, so the resulting command should look like this:
    chmod -RN /Users/pd-team/Parallels/Windows\ 10.pvm
    3. Hit Enter/Ruturn to execute the command.
    4. Start the virtual machine and check if it boots normally.
     
  7. IkeZ

    IkeZ Bit poster

    Messages:
    3
    ...and here's a screen shot of the error message:
    [​IMG]
     

    Attached Files:

  8. EdoardoI

    EdoardoI Junior Member

    Messages:
    12
    Tried to remove the bootcamp entry from PD13 hoping I can create a new bootcamp since the one that was working until an hour ago fails to boot suddenl.y
    But
    - it is not possible to create a new bootcamp
    - it is not possible to re-add the removed bootcamp (see screenshot)
     

    Attached Files:

  9. Dmitry@Parallels

    Dmitry@Parallels Parallels Team

    Messages:
    702
    Hi @EdoardoL, we are aware of this issue and working on the resolution to fix as soon as possible.
     
  10. EdoardoI

    EdoardoI Junior Member

    Messages:
    12
    Can you share some insights? I bet there are thousands of people affected and some of them may be pretty smart and help solve the problem.
     
  11. EdoardoI

    EdoardoI Junior Member

    Messages:
    12

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