Pro edition

Discussion in 'General Questions' started by Bibi Fricotin, Apr 21, 2019.

  1. Bibi Fricotin

    Bibi Fricotin Member

    Messages:
    39
    Hello,
    I just purchased the Standard Edition 14 and got the PRO edition which I don't want. How can I change it to Standard ?
     
  2. Hi, could you please provide us with your purchase order, we will check it and help with downgrade.
     
  3. Bibi Fricotin

    Bibi Fricotin Member

    Messages:
    39
    Hello,
    I cancelled the subscription but I still have the pro version.

    The reference number is : 172937617
     
  4. We can provide you with the refund and then you will be able to purchase the Parallels Desktop for Home
    Please confirm refund.
     
    Last edited: Apr 25, 2019
  5. Bibi Fricotin

    Bibi Fricotin Member

    Messages:
    39
    I don't need what the PRO has to offer but since I cancelled the subscription what difference does it make to me what version I have ?
     
  6. No difference. But please clarify, would you like to purchase new Home edition or may be light version?
     
  7. Bibi Fricotin

    Bibi Fricotin Member

    Messages:
    39
    I am quite happy keeping this version until my next upgrade.
     
  8. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @Bibi Fricotin , Thank you for the clarification. Please reach us anytime for further assistance.
     
  9. AltaD

    AltaD Bit poster

    Messages:
    1
    Thanks for the clarification
    Exactly what I needed! You just saved me several hours. Thanks!
     
    Last edited: May 24, 2019

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