Pro edition

Discussion in 'General Questions' started by Bibi Fricotin, Apr 21, 2019.

  1. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    27
    Hello,
    I just purchased the Standard Edition 14 and got the PRO edition which I don't want. How can I change it to Standard ?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,987
    Hi, could you please provide us with your purchase order, we will check it and help with downgrade.
     
  3. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    27
    Hello,
    I cancelled the subscription but I still have the pro version.

    The reference number is : 172937617
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,987
    We can provide you with the refund and then you will be able to purchase the Parallels Desktop for Home
    Please confirm refund.
     
    Last edited: Apr 25, 2019
  5. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    27
    I don't need what the PRO has to offer but since I cancelled the subscription what difference does it make to me what version I have ?
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,987
    No difference. But please clarify, would you like to purchase new Home edition or may be light version?
     
  7. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    27
    I am quite happy keeping this version until my next upgrade.
     
  8. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,354
    Hi @Bibi Fricotin , Thank you for the clarification. Please reach us anytime for further assistance.
     

Share This Page