Cancel subscription

Discussion in 'General Questions' started by ArieK, Mar 8, 2017.

  1. ZIMZ

    ZIMZ Member

    Messages:
    71
    Please cancel future charges and refund the last one.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We do not see any purchases made or registered with "ro***@mpictureb.com". If you have any other email address you might have used for purchasing Parallels means share it in a private message.
     
  3. ZIMZ

    ZIMZ Member

    Messages:
    71
    Please cancel future charges and refund the last one.
     
  4. ZIMZ

    ZIMZ Member

    Messages:
    71
    Please cancel future charges and refund the last one.
     
    Last edited by a moderator: Sep 9, 2019
  5. Please share your purchase order number with us
     
  6. RafaelA6

    RafaelA6 Bit poster

    Messages:
    2
    Hello, I was just charged for Parallels on Aug 25th but I no longer need it. How do I cancel it?
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We are unable to find any subscription in your current account. If you have a different account, reply to this post from that account.
     
  8. Dana10

    Dana10 Bit poster

    Messages:
    3
    I was charged last night for a renewal subscription that I was not notified in advance of. I would have cancelled sooner if I had known. I no longer use parallels and would like the $85 charge to be refunded to me.
     
  9. Dana10

    Dana10 Bit poster

    Messages:
    3
    license key: APCZXX-*****-*****-*****-A***60
     
    Last edited by a moderator: Sep 16, 2019
  10. Dana10

    Dana10 Bit poster

    Messages:
    3
    Reference # 192496374
     
  11. Hi, your order has been refunded. Fund will appear at your bank account during the next 5-7 days.
     
  12. DebbyE

    DebbyE Bit poster

    Messages:
    1
    I would like to cancel Parallels because I do non longer use it
     
  13. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Your subscription is good till 15-Feb-2020. You can turn off auto-renewal in your account. If the license is deactivated then the subscription cannot be used for the reset of the subscription period.
     
  14. SongponK

    SongponK Bit poster

    Messages:
    3
    Hi, can you help me cancel my subscription? because I do not longer use it
     
  15. SongponK

    SongponK Bit poster

    Messages:
    3
    I was double charged yesterday for a renewal 2 subscription that I was not notified in advance of. I would have cancelled sooner if I had known. I no longer use parallels and would like th charge to be refunded to me.

    1.License Key
    9WRB83-*****-*****-*****-Q***B
    2.License Key
    X7YYZF-*****-*****-*****-W***2
     
  16. Hi, could you provide us with your purchase order number?
     
  17. You can manage subscription's autorenewal only from your side.
    Please check this KB article for more info
     
  18. SongponK

    SongponK Bit poster

    Messages:
    3
    I have reference no. from my email.
    Reference #1
    194251467
    Reference #2
    194251470
     
  19. Your orders have been refunded.
     
  20. KeepingY

    KeepingY Bit poster

    Messages:
    2
    Hi, I need to cancel my account. My subscription is not listed under my account. How can I go about doing this?
     

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