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Discussion in 'General Questions' started by ArieK, Mar 8, 2017.
Please cancel future charges and refund the last one.
We do not see any purchases made or registered with "email@example.com". If you have any other email address you might have used for purchasing Parallels means share it in a private message.
Please share your purchase order number with us
Hello, I was just charged for Parallels on Aug 25th but I no longer need it. How do I cancel it?
We are unable to find any subscription in your current account. If you have a different account, reply to this post from that account.
I was charged last night for a renewal subscription that I was not notified in advance of. I would have cancelled sooner if I had known. I no longer use parallels and would like the $85 charge to be refunded to me.
license key: APCZXX-*****-*****-*****-A***60
Reference # 192496374
Hi, your order has been refunded. Fund will appear at your bank account during the next 5-7 days.
I would like to cancel Parallels because I do non longer use it
Your subscription is good till 15-Feb-2020. You can turn off auto-renewal in your account. If the license is deactivated then the subscription cannot be used for the reset of the subscription period.
Hi, can you help me cancel my subscription? because I do not longer use it
I was double charged yesterday for a renewal 2 subscription that I was not notified in advance of. I would have cancelled sooner if I had known. I no longer use parallels and would like th charge to be refunded to me.
Hi, could you provide us with your purchase order number?
You can manage subscription's autorenewal only from your side.
Please check this KB article for more info
I have reference no. from my email.
Your orders have been refunded.
Hi, I need to cancel my account. My subscription is not listed under my account. How can I go about doing this?