Hi, please check this KB article for more info about removing Parallels account. Let us know if it's not that case.
Hi I need to cancel my account. It was auto-renewed without notice and I no longer use it. Please refund the last order.
Hi I got charged for a product I never used. Please refund my last payment and cancel my renewal. Reference Number: 199244678
Hello, I need to cancel my account. I accepted the trial and it was due for cancellation today. I can't find a way to do it. Please cancel my subscription and any renewals. Thank you
Hi, I continue being charged for the product I do not longer use. Please cancel my subscription and any future charges and refund the last one. Thanks!
Hi, I've founded your order 201946240 (28.11.19), if it's correct order number, please confirm the refund.
This reference number of Parallels Desktop Business edition license and it has been activated at account b**ry@adv*************ons.com Are you sure, that you didn't use it?
Please provide us with the purchase order number for the refund initiation. And also please note that only you can cancel the autorenewal of you subscription. Please check the instructions above.
Hi, I unfortunately paid by mistake second licence of Parallels Desktop so I have currently 2 licence. Would you be so nice and cancel one of them with refunds? Is it possible? Reference number: 205872690 Thank You, Jakub Pehal
If you've already have a Parallels Desktop license and need to prolong it he fee will be 49,99. Please let us know if you have any additional questions.
Hello, can I request the next payment of €99.99 which is due on 13/07/2020. I'd like to cancel my subscription because I'm no longer using parallels.
Hi Alex60. Nice to know that we were able to find the steps to turn off the auto-renewal option. Please get back to us for any further queries.
I want to cancel my Parallels Desktop Lite account and the instructions using iTunes don't work for me.
Hi I would like to cancel my subscription. I never used the program because I ended up not needing it but I was unable to find a way to get a refund. Reference number:209273024 Thanks