Ever since upgrading to Catelina when I use the toolbox function to enable 'presentation mode', when I disable it none of my desktop files come back. Is this a bug?
Hello, please check that Parallels Toolbox has access to your "Desktop" folder. Open System Preferences application -> Security & Privacy -> Privacy tab. Then choose 'Files and Folders' in the list on the left. Check that "Parallels Toolbox" or "Presentation Mode" application are presented on the right and access to "Desktop" folder is enabled - appropriate checkbox should be turned ON.
- turn "Presentation Mode" off - open Terminal.app - run this command: Code: defaults read com.parallels.tools.statecontroller copy output of this command here - run another one command: Code: ls -laO ~/Desktop/* copy output of this command here. If output is too large save it as file and attach file here.
Output from first command... Last login: Tue Oct 15 18:58:35 on console The default interactive shell is now zsh. To update your account to use zsh, please run `chsh -s /bin/zsh`. For more details, please visit https://support.apple.com/kb/HT208050. Dans-MacBook-Pro-2:~ dandemers$ defaults read com.parallels.tools.statecontroller { "DND_Tools_Enabled_list" = ( ); DndPrefExported = 1; HDEnabled = 1; HDPrefExported = 1; "HD_Tools_Enabled_list" = ( "com.parallels.toolbox.HideDesktop" ); HiddenFiles = ( "/Users/dandemers/Desktop/Recording #52.mp4", "/Users/dandemers/Desktop/Recording #50.mp4", "/Users/dandemers/Desktop/Recording #51.mp4", "/Users/dandemers/Desktop/Cinchy Video Loop.mp4", "/Users/dandemers/Desktop/Recording #57.mp4", "/Users/dandemers/Desktop/1080p_1.mp4", "/Users/dandemers/Desktop/visualizer.pptx", "/Users/dandemers/Desktop/Cinchy.pdf", "/Users/dandemers/Desktop/strata.csv", "/Users/dandemers/Desktop/Cinchy Strata NY 2019", "/Users/dandemers/Desktop/Usage Analysis", "/Users/dandemers/Desktop/To Be Organized", "/Users/dandemers/Desktop/data_collaboration_for_financial_services.pptx", "/Users/dandemers/Desktop/Recording #57_1.mp4", "/Users/dandemers/Desktop/Recording #57_1 2.mp4", "/Users/dandemers/Desktop/text.txt", "/Users/dandemers/Desktop/import.csv", "/Users/dandemers/Desktop/Cinchy Strata NY 2019.pptx", "/Users/dandemers/Desktop/Relocated Items", "/Users/dandemers/Desktop/Vid.mp4", "/Users/dandemers/Desktop/Vid.mp4", "/Users/dandemers/Desktop/Recording #52.mp4", "/Users/dandemers/Desktop/Recording #50.mp4", "/Users/dandemers/Desktop/Recording #51.mp4", "/Users/dandemers/Desktop/Cinchy Video Loop.mp4", "/Users/dandemers/Desktop/Recording #57.mp4", "/Users/dandemers/Desktop/1080p_1.mp4", "/Users/dandemers/Desktop/visualizer.pptx", "/Users/dandemers/Desktop/Cinchy.pdf", "/Users/dandemers/Desktop/strata.csv", "/Users/dandemers/Desktop/Cinchy Strata NY 2019", "/Users/dandemers/Desktop/Relocated Items", "/Users/dandemers/Desktop/Usage Analysis", "/Users/dandemers/Desktop/To Be Organized", "/Users/dandemers/Desktop/data_collaboration_for_financial_services.pptx", "/Users/dandemers/Desktop/Recording #57_1.mp4", "/Users/dandemers/Desktop/Recording #57_1 2.mp4", "/Users/dandemers/Desktop/text.txt", "/Users/dandemers/Desktop/import.csv", "/Users/dandemers/Desktop/Cinchy Strata NY 2019.pptx", "/Users/dandemers/Desktop/Plug and Play Pitch.mp4", "/Users/dandemers/Desktop/Cinchy Venture Clash.pptx", "/Users/dandemers/Desktop/Cinchy Venture Clash and CIX.mp4", "/Users/dandemers/Desktop/Backups", "/Users/dandemers/Desktop/untitled folder", "/Users/dandemers/Desktop/For Sending", "/Users/dandemers/Desktop/Cinchy Overview.pdf", "/Users/dandemers/Desktop/Finals", "/Users/dandemers/Desktop/Cinchy Venture Clash 2.pptx", "/Users/dandemers/Desktop/Recording #63.mp4", "/Users/dandemers/Desktop/Cinchy Venture Clash Saved.pptx", "/Users/dandemers/Desktop/Cinchy Venture Clash Saved 2.pptx", "/Users/dandemers/Desktop/Cinchy Venture Clash USE THIS ONE.pptx" ); } Dans-MacBook-Pro-2:~ dandemers$
And the second command... Dans-MacBook-Pro-2:~ dandemers$ ls -la@ ~/Desktop/* -rw-r--r--@ 1 dandemers staff 86282095 15 Oct 14:48 /Users/dandemers/Desktop/Cinchy Venture Clash Saved 3.pptx com.apple.FinderInfo 32 com.apple.lastuseddate#PS 16 com.apple.macl 72 com.apple.metadata:kMDItemWhereFroms 86 com.apple.quarantine 15 -rw-r--r--@ 1 dandemers staff 86284119 15 Oct 18:56 /Users/dandemers/Desktop/Cinchy Venture Clash USE THIS ONE.pptx com.apple.FinderInfo 32 com.apple.lastuseddate#PS 16 com.apple.macl 72 com.apple.metadata:kMDItemWhereFroms 86 com.apple.quarantine 35 -rw-r--r--@ 1 dandemers staff 2787852 15 Oct 21:22 /Users/dandemers/Desktop/Cinchy at CIX (With Script).pdf com.apple.lastuseddate#PS 16 com.apple.macl 72 com.apple.quarantine 35 -rw-r--r--@ 1 dandemers staff 3326526 15 Oct 22:02 /Users/dandemers/Desktop/Cinchy at VentureClash (With Script).pdf com.apple.lastuseddate#PS 16 com.apple.macl 72 com.apple.quarantine 35 -rw-r--r--@ 1 dandemers staff 196800469 20 Oct 19:57 /Users/dandemers/Desktop/Screen Recording 2019-10-20 at 7.55.51 PM.mov com.apple.avkit.thumbnailCacheEncryptionKey 16 com.apple.avkit.thumbnailCacheIdentifier 16 com.apple.lastuseddate#PS 16 com.apple.macl 72 com.apple.quarantine 31 Dans-MacBook-Pro-2:~ dandemers$
Last login: Mon Oct 21 10:53:49 on console The default interactive shell is now zsh. To update your account to use zsh, please run `chsh -s /bin/zsh`. For more details, please visit https://support.apple.com/kb/HT208050. Dans-MacBook-Pro:~ dandemers$ ls -laO ~/Desktop/* -rw-r--r--@ 1 dandemers staff hidden 86282095 15 Oct 14:48 /Users/dandemers/Desktop/Cinchy Venture Clash Saved 3.pptx -rw-r--r--@ 1 dandemers staff hidden 86284119 15 Oct 18:56 /Users/dandemers/Desktop/Cinchy Venture Clash USE THIS ONE.pptx -rw-r--r--@ 1 dandemers staff hidden 2787852 15 Oct 21:22 /Users/dandemers/Desktop/Cinchy at CIX (With Script).pdf -rw-r--r--@ 1 dandemers staff hidden 3326526 15 Oct 22:02 /Users/dandemers/Desktop/Cinchy at VentureClash (With Script).pdf -rw-r--r--@ 1 dandemers staff hidden 196800469 20 Oct 19:57 /Users/dandemers/Desktop/Screen Recording 2019-10-20 at 7.55.51 PM.mov /Users/dandemers/Desktop/Fun: total 0 drwxr-xr-x@ 2 dandemers staff hidden 64 21 Oct 10:50 . drwx------@ 12 dandemers staff - 384 21 Oct 10:54 .. /Users/dandemers/Desktop/Fun 2: total 0 drwxr-xr-x@ 2 dandemers staff hidden 64 21 Oct 10:54 . drwx------@ 12 dandemers staff - 384 21 Oct 10:54 .. Dans-MacBook-Pro:~ dandemers$
Hi there, I couldn't help but read your reply. When presentation mode is on, it "hides" your desktop icons. You can enable/disable that by clicking on the gear icon in the top right corner of Presentation Mode app.
DanD1, Thanks for information. From what I see you have 'Hide Desktop' tool enabled in Parallels Toolbox. 'Hide Desktop' tool can only hide/show files on Desktop. And it can interfere with 'Presentation Mode' that also can show/hide files on Desktop. First of all, make sure that Hide Desktop tool is disabled - open Parallels Toolbox and disable 'Hide Desktop' tool if it is enabled. Make sure that Presentation mode is OFF too. Then if problem still there launch these commands in Terminal app and copy output here: Code: defaults read com.parallels.tools.statecontroller ls -laO ~/Desktop/*