Running Catalina 15.1 (final) after several betas of 15.0 and 15.1, on a MBP 10,1 (2013) with P. Toolbox 3.6.1. Have system prefs for my user ID (sys admin) set to run P. Toolbox at login. P. Toolbox icon shows up on menu bar, as expected, but only turns blue when clicked on, drop-down pane doesn't appear UNLESS I run P. Toolbox app again. Have selected Clipboard History tool to appear on menu bar. Icon does appear as expected, but drop down pane NEVER appears, no matter what I do. The icon background highlights (turns blue), but nothing else happens.
Notes: Many changes in my system lately, but one which I strongly suspect for incompatibility with P. Toolbox is iStat Menus. It does some extensive menu bar manipulation.
Hi Mike. On Mac menu bar click on Apple logo > System Preferences > Security & Privacy > unlock settings > on the left side scroll down and select Full Disk Access menu > on the right side put checkmark for Parallels Toolbox. Same way select the checkbox for Parallels Toolbox under Accessibility and Screen recording. Then restart the app and check if it works fine. Thanks, Sathiya.
Sathiya, thanks, but no good. Checked the permission for all three categories of access for P. Toolbox: Full Disk Access; Accessibility and Screen Recording. Killed the P. Toolbox process and restarted the app. Icon still behaves the same; background turns blue, no dropdown pane.
BTW, P. Toolbox worked fine before (the latest Catalina update, iStat Menus was installed, etc.) but not now.
I can reboot to see if that fixes it?
Note: both the general P.Toolbox icon and the Clipboard History icon appear in the menu bar. As mentioned above, the CH icon just turns blue when clicked, no dropdown pane appears. The general PT icon DOES work; when clicked, I get a dropdown pane with the full set of tools displayed. However, if I then click the CH icon in that pane, the CH pane DOES NOT appear, the CH icon just turns blue as before.
Did a full system restart. Now the PT status is even worse. See the attached screenshot. The PT process is running (as you can see in Activity Monitor). Three PT icons appear on the menubar: the general PT icon, the CH icon, and the Hide Icons(?name?) icon at the next to last place on the right <-- didn't mention that before. But now NONE of these three icons is operative. The first two turn blue when clicked; the third does nothing.
As before, I suspect incompatibility with iStat Menus, and my varying results depending on the order in which these two apps modify the menubar.
NOW if I force quit all three processes: PT, CH and HMI; and restart PT, the general PT icon appears on the menubar. If I click on it, it's pane containing all the detailed tool icons DOES APPEAR, but clicking on CH, for example, does nothing. BUT clicking on it again, DOES bring up the CH pane and its icon on the menubar DOES WORK, too.
I'm asserting that all of this is consistent with my premise of dependence on the order of loading menubar apps, with iStat Menus being the most likely troublemaker! Will be very interested to hear what the PT developer team makes of this
Oh, forgot to include that screen shot I promised a couple msgs ago. Here it is:
Please uninstall Parallels Toolbox, restart your Mac and reinstall it. Then check if it works normally and update us with the results.
Will do so in the morning.
Please do and keep us posted.
FRI 10:44 AM
OK, did an uninstall of P. Toolbox, reboot, reinstall from P. Desktop menu. All appears OK now. Menubar icons appear appropriately and act as they should. I would suggest that your development and testing team for P. Toolbox still have work to do. I view this uninstall/reinstall sequence as primarily a "workaround". I suspect there's still an incompatibility with other menubar apps, e.g., iStat Menus, lurking around, waiting to bite other users if the load order isn't just right.
Nonetheless, thanks for the help and getting me back in operation. I've been missing P. Toolbox, especially Clipboard History, and now Hide Menu Icons.
FRI 5:45 PM
...
Chat Conversation End
Type a message...
Click to expand...