Unable to activate PD 10 on new computer

Discussion in 'Installation and Configuration of Parallels Desktop' started by DavidC67, Jan 25, 2020.

  1. DavidC67

    DavidC67 Bit poster

    Messages:
    1
    Moved to a new MAC a couple months ago. Recently tried to open PD 10. Got a notice to update to 10.4.0. Proceeded with update. Tried to open 10.4.0 and got same message I have seen in other posts on this forum. "
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
    Tried the suggestions of running terminal command to register online as well as the removal of the XML file. Same results.
     
    DavidC67, Jan 25, 2020
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Hi, we've reset your Parallels Desktop license key, please check the activation.
     
    Maria@Parallels, Jan 27, 2020
    #2
  3. JonasB2

    JonasB2 Bit poster

    Messages:
    2
    I've got the same problem with Parallels Desktop Mac 11. Please reset my license key!
    Thank you.
    Jonas
     
    JonasB2, Jan 29, 2020
    #3

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