After installing Lubuntu or Linux Mint or Debian I am unable to install Parallels Tools through the command line or GUI. I have followed these instructions and it failed every time. https://kb.parallels.com/en/121370 Using the GUI goes to 49% and fails. The command line fails but doesn't give me a percentage. Checking the log gives me this: ================ Started installation of Parallels Guest Tools version '14.1.2.45479' Ign:1 http://packages.linuxmint.com tricia InRelease Hit:2 http://security.ubuntu.com/ubuntu bionic-security InRelease Hit:3 http://packages.linuxmint.com tricia Release Hit:4 http://archive.ubuntu.com/ubuntu bionic InRelease Hit:5 http://archive.canonical.com/ubuntu bionic InRelease Hit:7 http://archive.ubuntu.com/ubuntu bionic-updates InRelease Hit:8 http://archive.ubuntu.com/ubuntu bionic-backports InRelease Reading package lists... Return code from apt-get update is 0 debconf: unable to initialize frontend: Dialog debconf: (Dialog frontend will not work on a dumb terminal, an emacs shell buffer, or without a controlling terminal.) debconf: falling back to frontend: Readline Selecting previously unselected package zlib1g-dev:amd64. (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 291750 files and directories currently installed.) Preparing to unpack .../zlib1g-dev_1%3a1.2.11.dfsg-0ubuntu2_amd64.deb ... Unpacking zlib1g-dev:amd64 (1:1.2.11.dfsg-0ubuntu2) ... Selecting previously unselected package libelf-dev:amd64. Preparing to unpack .../libelf-dev_0.170-0.4ubuntu0.1_amd64.deb ... Unpacking libelf-dev:amd64 (0.170-0.4ubuntu0.1) ... Setting up zlib1g-dev:amd64 (1:1.2.11.dfsg-0ubuntu2) ... Setting up libelf-dev:amd64 (0.170-0.4ubuntu0.1) ... Processing triggers for man-db (2.8.3-2ubuntu0.1) ... installer:%0.000000 Error during report about start installation of parallels tools. Fri Jun 19 11:42:06 HST 2020 Start installation or upgrade of Guest Tools installer:%10.000000 installer:%20.000000 new version of parallels tools Installed Guest Tools were not found installer:%30.000000 Perform installation into the /usr/lib/parallels-tools directory installer:%40.000000 make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 7.4.0-1ubuntu1~18.04.1) 7.4.0" cd prl_eth/pvmnet && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make -C /lib/modules/5.0.0-32-generic/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' Makefile:223: ================= WARNING ================ Makefile:224: 'SUBDIRS' will be removed after Linux 5.3 Makefile:225: Please use 'M=' or 'KBUILD_EXTMOD' instead Makefile:226: ========================================== CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_remount': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: error: 'MS_RDONLY' undeclared (first use in this function); did you mean 'IS_RDONLY'? if ( (!((*flags) & MS_RDONLY) && PRLFS_SB(sb)->readonly) || ^~~~~~~~~ IS_RDONLY /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: note: each undeclared identifier is reported only once for each function it appears in /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:120:21: error: 'MS_MANDLOCK' undeclared (first use in this function); did you mean 'IS_MANDLOCK'? ((*flags) & MS_MANDLOCK) ) ^~~~~~~~~~~ IS_MANDLOCK /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:123:12: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? *flags |= MS_SYNCHRONOUS; /* silently don't drop sync flag */ ^~~~~~~~~~~~~~ SB_SYNCHRONOUS /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_fill_super': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:17: error: 'MS_NOATIME' undeclared (first use in this function); did you mean 'S_NOATIME'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~ S_NOATIME /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:30: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~~~~~ SB_SYNCHRONOUS scripts/Makefile.build:284: recipe for target '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o' failed make[3]: *** [/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o] Error 1 Makefile:1614: recipe for target '_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' failed make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Makefile.v26:13: recipe for target 'all' failed make[1]: *** [all] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' Makefile.kmods:49: recipe for target 'compile' failed make: *** [compile] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' Error: could not build kernel modules Error during report about failed installation of parallels tools. Error: failed to install Parallels Guest Tools! 2020-06-19T11:45:21-1000: Parallels Tools 14.1.2-45479 Installer started. 2020-06-19T11:45:21-1000: Failed to setup console printk level. 2020-06-19T11:45:31-1000: execCmd: ./installer/pm.sh --check gtools [0] Started installation of Parallels Guest Tools version '14.1.2.45479' Error during report about start installation of parallels tools. Fri Jun 19 11:45:37 HST 2020 Start installation or upgrade of Guest Tools new version of parallels tools Installed Guest Tools were not found Perform installation into the /usr/lib/parallels-tools directory make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 7.4.0-1ubuntu1~18.04.1) 7.4.0" cd prl_eth/pvmnet && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make -C /lib/modules/5.0.0-32-generic/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' Makefile:223: ================= WARNING ================ Makefile:224: 'SUBDIRS' will be removed after Linux 5.3 Makefile:225: Please use 'M=' or 'KBUILD_EXTMOD' instead Makefile:226: ========================================== CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_remount': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: error: 'MS_RDONLY' undeclared (first use in this function); did you mean 'IS_RDONLY'? if ( (!((*flags) & MS_RDONLY) && PRLFS_SB(sb)->readonly) || ^~~~~~~~~ IS_RDONLY /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: note: each undeclared identifier is reported only once for each function it appears in /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:120:21: error: 'MS_MANDLOCK' undeclared (first use in this function); did you mean 'IS_MANDLOCK'? ((*flags) & MS_MANDLOCK) ) ^~~~~~~~~~~ IS_MANDLOCK /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:123:12: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? *flags |= MS_SYNCHRONOUS; /* silently don't drop sync flag */ ^~~~~~~~~~~~~~ SB_SYNCHRONOUS /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_fill_super': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:17: error: 'MS_NOATIME' undeclared (first use in this function); did you mean 'S_NOATIME'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~ S_NOATIME /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:30: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~~~~~ SB_SYNCHRONOUS scripts/Makefile.build:284: recipe for target '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o' failed make[3]: *** [/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o] Error 1 Makefile:1614: recipe for target '_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' failed make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs] Error 2 /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Makefile.v26:13: recipe for target 'all' failed make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make[1]: *** [all] Error 2 Makefile.kmods:49: recipe for target 'compile' failed make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [compile] Error 2 Error: could not build kernel modules Error during report about failed installation of parallels tools. Error: failed to install Parallels Guest Tools! 2020-06-19T11:45:42-1000: Started installation of Parallels Guest Tools version '14.1.2.45479' Error during report about start installation of parallels tools. Fri Jun 19 11:45:37 HST 2020 Start installation or upgrade of Guest Tools Makefile:223: ================= WARNING ================ Makefile:224: 'SUBDIRS' will be removed after Linux 5.3 Makefile:225: Please use 'M=' or 'KBUILD_EXTMOD' instead Makefile:226: ========================================== /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_remount': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: error: 'MS_RDONLY' undeclared (first use in this function); did you mean 'IS_RDONLY'? if ( (!((*flags) & MS_RDONLY) && PRLFS_SB(sb)->readonly) || ^~~~~~~~~ IS_RDONLY /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: note: each undeclared identifier is reported only once for each function it appears in /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:120:21: error: 'MS_MANDLOCK' undeclared (first use in this function); did you mean 'IS_MANDLOCK'? ((*flags) & MS_MANDLOCK) ) ^~~~~~~~~~~ IS_MANDLOCK /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:123:12: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? *flags |= MS_SYNCHRONOUS; /* silently don't drop sync flag */ ^~~~~~~~~~~~~~ SB_SYNCHRONOUS /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_fill_super': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:17: error: 'MS_NOATIME' undeclared (first use in this function); did you mean 'S_NOATIME'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~ S_NOATIME /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:30: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~~~~~ SB_SYNCHRONOUS make[3]: *** [/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o] Error 1 make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs] Error 2 make[1]: *** [all] Error 2 make: *** [compile] Error 2 Error: could not build kernel modules Error during report about failed installation of parallels tools. Error: failed to install Parallels Guest Tools! 2020-06-19T11:45:42-1000: execCmd: ./install --install [167] 2020-06-19T11:45:42-1000: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information. 2020-06-19T11:45:46-1000: Exiting with code 1 2020-06-19T11:51:57-1000: Parallels Tools 14.1.2-45479 Installer started. 2020-06-19T11:51:57-1000: Failed to setup console printk level. 2020-06-19T11:52:05-1000: execCmd: ./installer/pm.sh --check gtools [0] Started installation of Parallels Guest Tools version '14.1.2.45479' Error during report about start installation of parallels tools. Fri Jun 19 11:52:10 HST 2020 Start installation or upgrade of Guest Tools new version of parallels tools Installed Guest Tools were not found Perform installation into the /usr/lib/parallels-tools directory make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 7.4.0-1ubuntu1~18.04.1) 7.4.0" cd prl_eth/pvmnet && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make -C /lib/modules/5.0.0-32-generic/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' Makefile:223: ================= WARNING ================ Makefile:224: 'SUBDIRS' will be removed after Linux 5.3 Makefile:225: Please use 'M=' or 'KBUILD_EXTMOD' instead Makefile:226: ========================================== CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_remount': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: error: 'MS_RDONLY' undeclared (first use in this function); did you mean 'IS_RDONLY'? if ( (!((*flags) & MS_RDONLY) && PRLFS_SB(sb)->readonly) || ^~~~~~~~~ IS_RDONLY /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: note: each undeclared identifier is reported only once for each function it appears in /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:120:21: error: 'MS_MANDLOCK' undeclared (first use in this function); did you mean 'IS_MANDLOCK'? ((*flags) & MS_MANDLOCK) ) ^~~~~~~~~~~ IS_MANDLOCK /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:123:12: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? *flags |= MS_SYNCHRONOUS; /* silently don't drop sync flag */ ^~~~~~~~~~~~~~ SB_SYNCHRONOUS /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_fill_super': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:17: error: 'MS_NOATIME' undeclared (first use in this function); did you mean 'S_NOATIME'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~ S_NOATIME /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:30: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~~~~~ SB_SYNCHRONOUS scripts/Makefile.build:284: recipe for target '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o' failed make[3]: *** [/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o] Error 1 Makefile:1614: recipe for target '_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' failed make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs] Error 2 /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Makefile.v26:13: recipe for target 'all' failed make[1]: *** [all] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' Makefile.kmods:49: recipe for target 'compile' failed make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [compile] Error 2 Error: could not build kernel modules Error during report about failed installation of parallels tools. Error: failed to install Parallels Guest Tools! 2020-06-19T11:52:16-1000: Started installation of Parallels Guest Tools version '14.1.2.45479' Error during report about start installation of parallels tools. Fri Jun 19 11:52:10 HST 2020 Start installation or upgrade of Guest Tools Makefile:223: ================= WARNING ================ Makefile:224: 'SUBDIRS' will be removed after Linux 5.3 Makefile:225: Please use 'M=' or 'KBUILD_EXTMOD' instead Makefile:226: ========================================== /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_remount': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: error: 'MS_RDONLY' undeclared (first use in this function); did you mean 'IS_RDONLY'? if ( (!((*flags) & MS_RDONLY) && PRLFS_SB(sb)->readonly) || ^~~~~~~~~ IS_RDONLY /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: note: each undeclared identifier is reported only once for each function it appears in /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:120:21: error: 'MS_MANDLOCK' undeclared (first use in this function); did you mean 'IS_MANDLOCK'? ((*flags) & MS_MANDLOCK) ) ^~~~~~~~~~~ IS_MANDLOCK /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:123:12: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? *flags |= MS_SYNCHRONOUS; /* silently don't drop sync flag */ ^~~~~~~~~~~~~~ SB_SYNCHRONOUS /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_fill_super': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:17: error: 'MS_NOATIME' undeclared (first use in this function); did you mean 'S_NOATIME'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~ S_NOATIME /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:30: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~~~~~ SB_SYNCHRONOUS make[3]: *** [/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o] Error 1 make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs] Error 2 make[1]: *** [all] Error 2 make: *** [compile] Error 2 Error: could not build kernel modules Error during report about failed installation of parallels tools. Error: failed to install Parallels Guest Tools! 2020-06-19T11:52:16-1000: execCmd: ./install --install [167] 2020-06-19T11:52:16-1000: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information. 2020-06-19T11:52:18-1000: Exiting with code 1 Started installation of Parallels Guest Tools version '14.1.2.45479' installer:%0.000000 Error during report about start installation of parallels tools. Fri Jun 19 11:54:16 HST 2020 Start installation or upgrade of Guest Tools installer:%10.000000 installer:%20.000000 new version of parallels tools Installed Guest Tools were not found installer:%30.000000 Perform installation into the /usr/lib/parallels-tools directory installer:%40.000000 make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 7.4.0-1ubuntu1~18.04.1) 7.4.0" cd prl_eth/pvmnet && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make -C /lib/modules/5.0.0-32-generic/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' Makefile:223: ================= WARNING ================ Makefile:224: 'SUBDIRS' will be removed after Linux 5.3 Makefile:225: Please use 'M=' or 'KBUILD_EXTMOD' instead Makefile:226: ========================================== CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o Building modules, stage 2. MODPOST 1 modules CC /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.0.0-32-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.0.0-32-generic' CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_remount': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: error: 'MS_RDONLY' undeclared (first use in this function); did you mean 'IS_RDONLY'? if ( (!((*flags) & MS_RDONLY) && PRLFS_SB(sb)->readonly) || ^~~~~~~~~ IS_RDONLY /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:119:21: note: each undeclared identifier is reported only once for each function it appears in /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:120:21: error: 'MS_MANDLOCK' undeclared (first use in this function); did you mean 'IS_MANDLOCK'? ((*flags) & MS_MANDLOCK) ) ^~~~~~~~~~~ IS_MANDLOCK /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:123:12: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? *flags |= MS_SYNCHRONOUS; /* silently don't drop sync flag */ ^~~~~~~~~~~~~~ SB_SYNCHRONOUS /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c: In function 'prlfs_fill_super': /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:17: error: 'MS_NOATIME' undeclared (first use in this function); did you mean 'S_NOATIME'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~ S_NOATIME /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c:277:30: error: 'MS_SYNCHRONOUS' undeclared (first use in this function); did you mean 'SB_SYNCHRONOUS'? sb->s_flags |= MS_NOATIME | MS_SYNCHRONOUS; ^~~~~~~~~~~~~~ SB_SYNCHRONOUS scripts/Makefile.build:284: recipe for target '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o' failed make[3]: *** [/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o] Error 1 Makefile:1614: recipe for target '_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' failed make[2]: Leaving directory '/usr/src/linux-headers-5.0.0-32-generic' make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs] Error 2 /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Makefile.v26:13: recipe for target 'all' failed make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make[1]: *** [all] Error 2 Makefile.kmods:49: recipe for target 'compile' failed make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [compile] Error 2 Error: could not build kernel modules Error during report about failed installation of parallels tools. Error: failed to install Parallels Guest Tools!
Hello @htmanning Please help us with the Parallels Desktop and macOS version along with the Linux and its kernel versions to check and assist you further.