MacBook Pro 16 randomly not going to full sleep mode

Discussion in 'General Questions' started by DawidM, Jan 10, 2020.

  1. Hi, the issue is still under investigation.
    Once we get any updates we will let you know.
     
  2. DawidM

    DawidM Junior Member

    Messages:
    17
    macOS 11 (Bug Sur) Beta 6 + Parallels 16.0.1 - problem STILL exists. So frustrating. Paying for product, that is not working for a year. Parallels, where is my money?!
     
  3. DawidM

    DawidM Junior Member

    Messages:
    17
    Another beta, same problem. Parallels what's going on? When this will be fixed?
     
  4. Hello, if you decide to continue investigation please collect the tech report once the issue reproduced and post the report's ID here.
     
  5. Hello, what if your Parallels Desktop version?
     
  6. DawidM

    DawidM Junior Member

    Messages:
    17
    Newest one of course.
     
  7. Did you update your macOS to the beta 9?
    Could you collect the tech report once the issue reproduced and post the report's ID here?
     
  8. DawidM

    DawidM Junior Member

    Messages:
    17
    Yes, I'm on beta 9, but the problem exists from Catalina early versions (I bought MBP 16 shortly after reveal.
     
  9. DawidM

    DawidM Junior Member

    Messages:
    17
    Do You want me to collect tech report using Apple or Parallels hypervisor? On Apple hypervisor everything (expect nested virtualization) is working, on Parallels system hangs on going suspend and stay alive draining battery and causing extreme hot.
     
  10. satoy

    satoy Bit poster

    Messages:
    3
    I am having the same problem.
    It does not occur when you exit Parallel Desktop.
    upload_2020-10-13_20-58-0.png
     
  11. satoy

    satoy Bit poster

    Messages:
    3
    In my environment it won't start if I select apple hypervisor.
    catalina 10.15.7
    paralells 16.0.1
     
  12. DawidM

    DawidM Junior Member

    Messages:
    17
    As you can see I tried - I offered collecting logs but no one (literally: nobody!) want this logs. Bug exists, crap software are being sold and nobody tries to see what's wrong. Parallels - you are doing it completely wrong.

    Let's everybody hear, that bug that is one year old still exists without any (paid) support! DO NOT BUY PARALLELS AS THERE IS NO BUSINESS SUPPORT AFTER ALL!
     
  13. satoy

    satoy Bit poster

    Messages:
    3
    It seems that it has not been fixed for a while, so I dealt with it myself.
    I'm using "SleepWatcher" to run the following command
    /usr/local/bin/prlctl suspend "Windows 10"

    It is working as it is.
     

    Attached Files:

  14. GabrieleF

    GabrieleF Bit poster

    Messages:
    1
    Same problem:
    Catalina 10.15.7 + Paralells 16.0.1 + Apple hypervisor

    How can I fix it? What am I paying for?
     
  15. Christian18

    Christian18 Bit poster

    Messages:
    1
    Same for me here. Windows VM still runs when I close the Macbook --> 33% battery next morning. VERY annoying - I have to work with my notebook!
    What could I do to push this bug to be solved?
     
  16. DawidM

    DawidM Junior Member

    Messages:
    17
    @satoy this is workaround, not real world fix. They don't want to fix it - they will charge for next year subscription with old bugs.
     
  17. Hello, could you please collect the tech report data once the issue reproduced?
     
  18. DawidM

    DawidM Junior Member

    Messages:
    17
    At first I contacted you with logs collected and you were not interested in this logs (this was system logs showing the problem).
    At second - how can I collect tech report when this things happen?
     
  19. youngsinatra

    youngsinatra Junior Member

    Messages:
    12
    I regularly send tech reports. Nothing happens. I had this problem when I decided to buy parallels desktop 16 (I was forced to since my new 16inch only supports Catalina). Man this is frustrating. Hey Parallels, maybe finally do something about this!
     
  20. youngsinatra

    youngsinatra Junior Member

    Messages:
    12
    o
    oh and I have macOS 10.15.7 and Parallels Desktop 16.1.0
     

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