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Discussion in 'General Questions' started by DawidM, Jan 10, 2020.
Hi, the issue is still under investigation.
Once we get any updates we will let you know.
macOS 11 (Bug Sur) Beta 6 + Parallels 16.0.1 - problem STILL exists. So frustrating. Paying for product, that is not working for a year. Parallels, where is my money?!
Another beta, same problem. Parallels what's going on? When this will be fixed?
Hello, if you decide to continue investigation please collect the tech report once the issue reproduced and post the report's ID here.
Hello, what if your Parallels Desktop version?
Newest one of course.
Did you update your macOS to the beta 9?
Could you collect the tech report once the issue reproduced and post the report's ID here?
Yes, I'm on beta 9, but the problem exists from Catalina early versions (I bought MBP 16 shortly after reveal.
Do You want me to collect tech report using Apple or Parallels hypervisor? On Apple hypervisor everything (expect nested virtualization) is working, on Parallels system hangs on going suspend and stay alive draining battery and causing extreme hot.
I am having the same problem.
It does not occur when you exit Parallel Desktop.
In my environment it won't start if I select apple hypervisor.
As you can see I tried - I offered collecting logs but no one (literally: nobody!) want this logs. Bug exists, crap software are being sold and nobody tries to see what's wrong. Parallels - you are doing it completely wrong.
Let's everybody hear, that bug that is one year old still exists without any (paid) support! DO NOT BUY PARALLELS AS THERE IS NO BUSINESS SUPPORT AFTER ALL!
It seems that it has not been fixed for a while, so I dealt with it myself.
I'm using "SleepWatcher" to run the following command
/usr/local/bin/prlctl suspend "Windows 10"
It is working as it is.
Catalina 10.15.7 + Paralells 16.0.1 + Apple hypervisor
How can I fix it? What am I paying for?
Same for me here. Windows VM still runs when I close the Macbook --> 33% battery next morning. VERY annoying - I have to work with my notebook!
What could I do to push this bug to be solved?
@satoy this is workaround, not real world fix. They don't want to fix it - they will charge for next year subscription with old bugs.
Hello, could you please collect the tech report data once the issue reproduced?
At first I contacted you with logs collected and you were not interested in this logs (this was system logs showing the problem).
At second - how can I collect tech report when this things happen?
I regularly send tech reports. Nothing happens. I had this problem when I decided to buy parallels desktop 16 (I was forced to since my new 16inch only supports Catalina). Man this is frustrating. Hey Parallels, maybe finally do something about this!
oh and I have macOS 10.15.7 and Parallels Desktop 16.1.0