Cancel subscription

Discussion in 'General Questions' started by ArieK, Mar 8, 2017.

  1. JuanJ11

    JuanJ11 Bit poster

    Messages:
    2
    Hello, I would like to remove/cancel an expired subscription of Parallels Desktop para Mac Standard
     
  2. Hello, where would you like to remove it? Did you mean your Parallels Account?
     
  3. MUNKHSOYOLG

    MUNKHSOYOLG Bit poster

    Messages:
    1
    I have received an auto-renewal request. Please cancel my subscription. Cleverbridge reference number 202840327.
    Thank you
     
  4. Hello, we've forwarded your request to the Cleverbridge team.
    Once we get any updates we will let your know.
     
  5. Hello, we've forwarded your request to the Cleverbridge team.
    We will update you one we get a reply.
     
  6. JohnA31

    JohnA31 Bit poster

    Messages:
    2
    Yes indeed. Thank you Ajith. I will purchase a subscription as soon as M1 virtualization becomes a available!
     
  7. JuanJ11

    JuanJ11 Bit poster

    Messages:
    2
    I have an expired subscription to Parallels Desktop for Mac Standard, and I would like to delete it, I have another subscription with Parallels Pro
     
  8. KieranF1

    KieranF1 Bit poster

    Messages:
    2
    I would also like to cancel my account and get a refund. My number is 250983152.
     
  9. Hi, would you like to remove it from your Parallels Account?
     
  10. Hi, your order has been refnded.
    Please confirm your Parallels Account removing and then we will initiate this process.
     
  11. KieranF1

    KieranF1 Bit poster

    Messages:
    2
    How do I confirm my Parallels Account removing? I got an email that said the auto renewal has been cancelled and one confirming the refund.
     
  12. RobertL29

    RobertL29 Bit poster

    Messages:
    1
    I would also like to cancel my account and get a refund. My number is 251433951.
    Parallels came as part of a MacHeist bundle I got, but I have never used it.
     
  13. If you do not need your Parallels Account you can remove it by yourself using these steps.
     
  14. Hello, we would like to inform you that your order 251433951 has been refunded.
    You will receive funds during the next 5-7 days.
    In order to delete your Parallels Account please check this KB article.

    Please let us know if you have any additional questions.
     
  15. AdrianC4

    AdrianC4 Bit poster

    Messages:
    2
    hi, I would like to cancel this subscription and get a refund. 250432859

    Separately, I have two questions:
    -I used the email form 3 times for cleverbridge and have not received an acknowldegement or response in over 10 days. Is that working?
    -When my subscription auto renews why doesn't it renew at my previous rate (e.g. education)?

    Thanks

    Adrian
     
  16. Hi, we would like to inform you that your order has been refunded.
    You will receive fund during the next 5-7 days.
    Please let us know if you have any additional questions.
     
  17. BERKERO

    BERKERO Bit poster

    Messages:
    1
    Hello Can you cancel my Parallels subscription? I saw that it is not running programs that are useful for me in Windows and I no longer need it. Since I just said the mail account belonging to the activation code was delete account, I could not enter my account with my previous mail.
     
  18. Hello, unfortunately we didn't find any purchase order associated with berker@e***eegitim.org
    Did you use another email address?
     
  19. BunreiU

    BunreiU Bit poster

    Messages:
    1
    Hi,
    I continue being charged for the product I do not longer use.
    Please cancel future charges and refund the last one.
    Thank you.
    Bunrei Umehara
     
  20. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have initiated a refund for the last renewal. Your subscription will not renew hereafter automatically.
     

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