Cancel subscription

Discussion in 'General Questions' started by ArieK, Mar 8, 2017.

  1. JuanJ11

    JuanJ11 Bit Poster

    Messages:
    2
    Hello, I would like to remove/cancel an expired subscription of Parallels Desktop para Mac Standard
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello, where would you like to remove it? Did you mean your Parallels Account?
     
  3. MUNKHSOYOLG

    MUNKHSOYOLG Bit Poster

    Messages:
    1
    I have received an auto-renewal request. Please cancel my subscription. Cleverbridge reference number 202840327.
    Thank you
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello, we've forwarded your request to the Cleverbridge team.
    Once we get any updates we will let your know.
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello, we've forwarded your request to the Cleverbridge team.
    We will update you one we get a reply.
     
  6. JohnA31

    JohnA31 Bit Poster

    Messages:
    2
    Yes indeed. Thank you Ajith. I will purchase a subscription as soon as M1 virtualization becomes a available!
     
  7. JuanJ11

    JuanJ11 Bit Poster

    Messages:
    2
    I have an expired subscription to Parallels Desktop for Mac Standard, and I would like to delete it, I have another subscription with Parallels Pro
     
  8. KieranF1

    KieranF1 Bit Poster

    Messages:
    2
    I would also like to cancel my account and get a refund. My number is 250983152.
     
  9. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hi, would you like to remove it from your Parallels Account?
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hi, your order has been refnded.
    Please confirm your Parallels Account removing and then we will initiate this process.
     
  11. KieranF1

    KieranF1 Bit Poster

    Messages:
    2
    How do I confirm my Parallels Account removing? I got an email that said the auto renewal has been cancelled and one confirming the refund.
     
  12. RobertL29

    RobertL29 Bit Poster

    Messages:
    1
    I would also like to cancel my account and get a refund. My number is 251433951.
    Parallels came as part of a MacHeist bundle I got, but I have never used it.
     
  13. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    If you do not need your Parallels Account you can remove it by yourself using these steps.
     
  14. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello, we would like to inform you that your order 251433951 has been refunded.
    You will receive funds during the next 5-7 days.
    In order to delete your Parallels Account please check this KB article.

    Please let us know if you have any additional questions.
     
  15. AdrianC4

    AdrianC4 Bit Poster

    Messages:
    2
    hi, I would like to cancel this subscription and get a refund. 250432859

    Separately, I have two questions:
    -I used the email form 3 times for cleverbridge and have not received an acknowldegement or response in over 10 days. Is that working?
    -When my subscription auto renews why doesn't it renew at my previous rate (e.g. education)?

    Thanks

    Adrian
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hi, we would like to inform you that your order has been refunded.
    You will receive fund during the next 5-7 days.
    Please let us know if you have any additional questions.
     
  17. BERKERO

    BERKERO

    Messages:
    1
    Hello Can you cancel my Parallels subscription? I saw that it is not running programs that are useful for me in Windows and I no longer need it. Since I just said the mail account belonging to the activation code was delete account, I could not enter my account with my previous mail.
     
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello, unfortunately we didn't find any purchase order associated with berker@e***eegitim.org
    Did you use another email address?
     
  19. BunreiU

    BunreiU

    Messages:
    1
    Hi,
    I continue being charged for the product I do not longer use.
    Please cancel future charges and refund the last one.
    Thank you.
    Bunrei Umehara
     
  20. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have initiated a refund for the last renewal. Your subscription will not renew hereafter automatically.
     

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