Cancel subscription

Discussion in 'General Questions' started by ArieK, Mar 8, 2017.

  1. OPDORAYA1

    OPDORAYA1 Bit Poster

    Messages:
    1
    I have purchased Parallels Desktop for Mac Standard (1 Year) on subscription per month billed for 12 months for Rs7048.47 on 9.10.21 now I want to cancel the subscription & get back the balance amount for unsed period. my order cleverbridge reference number 298007427. please guide how to cancel the subscription & get the balance money back.
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    425
    Hello, as per Parallels refund policy within 30 days of your product download purchase, you may request a full refund, for any reason. Please visit https://kb.parallels.com/123877 for knowing more. Unfortunately we won't be able to refund for your subscription as it has already crossed 30days. Thanks, Parallels Team.
     
  3. PaulR12

    PaulR12 Bit Poster

    Messages:
    3
    No longer require Parallels, but the cancel subscription process is impossible. There are no options to turn off auto-renew. Using Safari on iOS
     

    Attached Files:

  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    425
    Hi, as per the screenshot you are having Parallels Desktop l16 permanent license which is for life time and there is no way to unsubscribe it. If you are not willing to use Parallels Desktop any more you can simply uninstall it by following https://kb.parallels.com/en/124255. If you want to delete your Parallels account please follow https://kb.parallels.com/124513.
     

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