Cancel subscription

Discussion in 'General Questions' started by ArieK, Mar 8, 2017.

  1. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, your order has been refunded. You will receive funds during the next 5-7 days.
     
    SheikhS likes this.
  2. SheikhS

    SheikhS Bit Poster

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    4
    Alright, thank you.
     
    Maria@Parallels likes this.
  3. StellaD1

    StellaD1

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    1
    Hello, could you please cancel my year subscription and refund me for time unused? My reference number is #221777574
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, your order has been refunded.
     
  5. hi, is there any way you can cancel my free trial? i got it with my apple id but its linked to my mom's card and i don't want her to get charged as i will no longer use it.
     
  6. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We suggest you refer the article and cancel the trial subscription.
     
  7. MichelleO

    MichelleO Bit Poster

    Messages:
    1
    Hello .
    i have subscribed for a 1 year Parallels subscription. But would like to cancel it and get a refund for the remaining months that i have not utilised it. is that possible? my email address is under this account. thanks!
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, could you please share with us your reference number. Thanks in advance.
     
  9. Mr.G

    Mr.G Bit Poster

    Messages:
    1
    Hi,
    I used the free trial and want to cancel. But now if charged me for an entire year subscription. Can you please help me get a refund?
    Thanks!
     
  10. Hello Mr.G. From the records, I see that you are using Parallels Desktop for Mac App Store Edition. Please refer to this article to know about the refund policy.
     
  11. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, thank you for your reply, we've got your order number. Could you please let us know the reason of refund?
     
  12. SheikhS

    SheikhS Bit Poster

    Messages:
    4
    Hi could you please cancel my subscription and refund me because I no longer use parallels desktop my reference number is 225692224.
     
  13. GowthamR@Parallels

    GowthamR@Parallels Bit Poster

    Messages:
    83
    @SheikhS Hi, we have sent you the private message, please check and reply on it.
     
    SheikhS likes this.
  14. SheikhS

    SheikhS Bit Poster

    Messages:
    4
    Thank you so much
     
  15. Rossss

    Rossss Bit Poster

    Messages:
    1
    I have a coupon code for a one-year subscription of the Parallels Desktop for Mac Standard. I am already subscribed and have no additional Mac products on which to use the license. I would like to either:
    A) Extend my current subscription by another year, or
    B) Cancel my current subscription, be refunded for the time remaining (only about 1.5 months), and then I'll purchase a "new" subscription of the same product.

    Please advise, thank you.
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, we've received your question. Could you please share with us the purchase order number and reason of refund. Thanks in advance.
     
  17. FangzheH

    FangzheH Bit Poster

    Messages:
    1
    Can you cancel my subscription please? I no longer need this.
     
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
  19. TriciaT

    TriciaT Bit Poster

    Messages:
    1
    Hello I would like to cancel my subscription and request a refund as I no longer need to use parallels. My reference number is #233388421
     
  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, your order has been refunded.
    Funds will appear at your account during the next 5-7 days.
     

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