Cancel subscription

Discussion in 'General Questions' started by ArieK, Mar 8, 2017.

  1. KobeM

    KobeM Bit Poster

    Messages:
    1
    My Parallels product unexpectedly auto-renewed today. Please cancel my subscription and issue a refund. Cleverbridge reference number 236851264.

    Thank you
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, please sorry for the delay in response. We've initiated refund. Funds will appear at your bank account during the next 5-7days.
    Please let us know if you have any additional questions.
     
  3. vezuchic

    vezuchic Bit Poster

    Messages:
    1
    me too, how can i contact you?
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, could you please provide us with the detailed issue description?
     
  5. KhothatsoM

    KhothatsoM Bit Poster

    Messages:
    1
    Good Day,

    please cancel my parallels subscription, I no longer use it.
     
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, could you please share with us your purchase order number?
     
  7. JosephC14

    JosephC14 Bit Poster

    Messages:
    2
    My Parallels product also unexpectedly auto-renewed today. I don't use Parallels anymore.
    Please cancel my subscription and issue a refund.
    Cleverbridge reference number 247155730.

    Thank you
     
  8. JosephC14

    JosephC14 Bit Poster

    Messages:
    2
    I've also noticed that the reference number sent to me by email and that in the Parallels website differ from each other.
    I received the Cleverbridge reference number 152911103 in buy.parallels.com, other than 247155730 in the email. Which one is the one needed for refunding?
     
  9. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, your order has been refunded. You will received funds during the next 5-7 days.
    Please let us know if you have any additional questions.
     
  10. PiyushS

    PiyushS

    Messages:
    2
    My Parallels product unexpectedly auto-renewed today. I don't use Parallels anymore. I thought my last purchase was a one time purchase.
    Please cancel my subscription and issue a refund.

    Thank you,
    Piyush
     
  11. PiyushS

    PiyushS

    Messages:
    2
    My Parallels product unexpectedly auto-renewed today. I don't use Parallels anymore. I thought my last purchase was a one time purchase.
    Please cancel my subscription and issue a refund. Cleverbridge reference number: 249652739

    Thank you,
    Piyush
     
  12. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, we've initiated a refund for you. You will receive funds during the next 5-7 days.
    Please let us know if you have any additional questions.
     
  13. JanB15

    JanB15 Bit Poster

    Messages:
    1
    My Parallels product also unexpectedly auto-renewed today. I don't use Parallels anymore.
    Please cancel my subscription and issue a refund.
    Cleverbridge reference number 250444500

    Thank you.
     
  14. AndrewT19

    AndrewT19

    Messages:
    1
    My Parallels unexpectedly auto-renewed today. I cancelled my account, Please issue a refund. Cleverbridge receipt #250463308
     
  15. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have initiated a refund for the renewal. You will get a confirmation email for the refund.
     
  16. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have initiated a refund for the renewal. You will get a confirmation email for the refund.
     
  17. JohnA31

    JohnA31 Bit Poster

    Messages:
    2
    Because I no longer have an Intel Mac and only have a M1 Mac, I no longer need Parallels. The subscription randomly renewed and I didn't even notice it renewed until recently. Please issue a refund. Thanks!
    Cleverbridge #245887262
     
  18. PawelK7

    PawelK7 Bit Poster

    Messages:
    1
    Dears, my license renewed and I don't even own a mac anymore. I did not notice that it has such settings as auto-renewal, so the renewal was more than unexpected.
    Please issue the refund for the id #250656250 and cancel my subscription.
     
  19. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We can see that you have already contacted Cleverbridge support and got the refund for the renewal. Let us know if you have any questions.
     
  20. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have initiated a refund for the renewal. You will get a confirmation email regarding the refund.
     

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