Reset license key in order to activate on new Mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by JulienW1, Aug 31, 2017.

  1. Anand48

    Anand48 Member

    Messages:
    64
    Hi, please restart your Mac and check on the issue. Thanks.
     
  2. SteveM36

    SteveM36 Bit poster

    Messages:
    7
    This did not work, not sure why you suggested restarting when it's a license issue at your end. Will anyone help actually me with this?
     
  3. SteveM36

    SteveM36 Bit poster

    Messages:
    7
    Yes I have the same problem and just feel like I am being fobbed off when I try to get resolution.
     
  4. Anand48

    Anand48 Member

    Messages:
    64
    Hi, we've just sent you a private message, please check. Thanks.
     
  5. DonG12

    DonG12 Bit poster

    Messages:
    2
    I'm having exactly the same problem. However, when I install Parallels again on my machine, which had the logic board replaced, I'm not given the option to "Active on This Mac." And I just renewed my licenses, so this doesn't make any sense.
     

    Attached Files:

  6. Hello, we've checked your Parallels Account don.g****m@g****am.net and didn't find any license key associated with it.
    Could you provide us with your license key via the private message please?
     
  7. Avatar1

    Avatar1 Bit poster

    Messages:
    2
    Hi, i have problem with my license key. can you reset it, so I can try again?
     
  8. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, please DM us with the Parallels Desktop for Mac license key with which you are facing this issue. Thanks!
     
  9. Avatar1

    Avatar1 Bit poster

    Messages:
    2
    Sorry, how can i do that i have no feature?
     
  10. Hi,
    we've just sent you a PM, please check your inbox.
     
  11. SteveM36

    SteveM36 Bit poster

    Messages:
    7
    Never got any responses to these requests. Have essentially been ripped off after years of loyal custom. What a joke
     
    Kevin57 likes this.
  12. SilasL

    SilasL Bit poster

    Messages:
    1
    Hi is it possible to reset all my license as i am not using on the old computers anymore so i can use it in the future. thanks.
     
  13. Hi, we've reset your Parallels Desktop 10 license key.
    Please check the issue.
     
  14. Hi, could you provide us with the details please?
     
  15. Kevin57

    Kevin57 Bit poster

    Messages:
    1
    Hi - Ticket #3121174 remains unanswered after a week.
    My Desktop for Mac 17 remains useless due the the activation issue that others are experiencing. Without timely support I guess I should explore other options, VMware now supports Apple silicon.
     
  16. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, we apologize for the delayed response. Kindly check your inbox and reply us back.
     
  17. JulienW1

    JulienW1 Bit poster

    Messages:
    2
    Hello Support,
    Could you please reset my license key so that I can re-activate it on a new MAC ?
    Thanks in advance !
    Regards,
    Julien
     
  18. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, we have sent you a private message. Please help us with your Parallels desktop license key over there.
     
  19. SAV121

    SAV121 Bit poster

    Messages:
    1
    Hi i migrated to a new Mac recently and now I get and error message saying "your product has reached the activation limit" can you please help me?
     
  20. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, we have sent you a private message. Please help us with your Parallels Desktop license key.
     

Share This Page