Reset license key in order to activate on new Mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by JulienW1, Aug 31, 2017.

  1. Anand48

    Anand48 Member

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    60
    Hi, please restart your Mac and check on the issue. Thanks.
     
  2. SteveM36

    SteveM36 Bit poster

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    5
    This did not work, not sure why you suggested restarting when it's a license issue at your end. Will anyone help actually me with this?
     
  3. SteveM36

    SteveM36 Bit poster

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    Yes I have the same problem and just feel like I am being fobbed off when I try to get resolution.
     
  4. Anand48

    Anand48 Member

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    60
    Hi, we've just sent you a private message, please check. Thanks.
     
  5. DonG12

    DonG12 Bit poster

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    2
    I'm having exactly the same problem. However, when I install Parallels again on my machine, which had the logic board replaced, I'm not given the option to "Active on This Mac." And I just renewed my licenses, so this doesn't make any sense.
     

    Attached Files:

  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hello, we've checked your Parallels Account don.g****m@g****am.net and didn't find any license key associated with it.
    Could you provide us with your license key via the private message please?
     
  7. Avatar1

    Avatar1 Bit poster

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    2
    Hi, i have problem with my license key. can you reset it, so I can try again?
     
  8. Bhargava

    Bhargava Bit poster

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    343
    Hello, please DM us with the Parallels Desktop for Mac license key with which you are facing this issue. Thanks!
     
  9. Avatar1

    Avatar1 Bit poster

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    2
    Sorry, how can i do that i have no feature?
     
  10. Maria@Parallels

    Maria@Parallels Problem solver

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    8,123
    Hi,
    we've just sent you a PM, please check your inbox.
     
  11. SteveM36

    SteveM36 Bit poster

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    5
    Never got any responses to these requests. Have essentially been ripped off after years of loyal custom. What a joke
     
    Kevin57 likes this.
  12. SilasL

    SilasL Bit poster

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    Hi is it possible to reset all my license as i am not using on the old computers anymore so i can use it in the future. thanks.
     
  13. Maria@Parallels

    Maria@Parallels Problem solver

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    8,123
    Hi, we've reset your Parallels Desktop 10 license key.
    Please check the issue.
     
  14. Maria@Parallels

    Maria@Parallels Problem solver

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    8,123
    Hi, could you provide us with the details please?
     
  15. Kevin57

    Kevin57 Bit poster

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    Hi - Ticket #3121174 remains unanswered after a week.
    My Desktop for Mac 17 remains useless due the the activation issue that others are experiencing. Without timely support I guess I should explore other options, VMware now supports Apple silicon.
     
  16. DebasmitaM

    DebasmitaM Forum Maven

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    1,018
    Hi, we apologize for the delayed response. Kindly check your inbox and reply us back.
     
  17. JulienW1

    JulienW1 Bit poster

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    3
    Hello Support,
    Could you please reset my license key so that I can re-activate it on a new MAC ?
    Thanks in advance !
    Regards,
    Julien
     
  18. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,018
    Hello, we have sent you a private message. Please help us with your Parallels desktop license key over there.
     
  19. SAV121

    SAV121 Bit poster

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    1
    Hi i migrated to a new Mac recently and now I get and error message saying "your product has reached the activation limit" can you please help me?
     
  20. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,018
    Hello, we have sent you a private message. Please help us with your Parallels Desktop license key.
     

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