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Discussion in 'Installation and Configuration' started by JulienW1, Aug 31, 2017.
please restart your Mac and check the issue.
I am also having same problem with parallels tools. Can you reset please?
I have this same issue. Please can you reset my parallels tools
Hi, please restart your Mac and check on the issue. Thanks.
This did not work, not sure why you suggested restarting when it's a license issue at your end. Will anyone help actually me with this?
Yes I have the same problem and just feel like I am being fobbed off when I try to get resolution.
Hi, we've just sent you a private message, please check. Thanks.
I'm having exactly the same problem. However, when I install Parallels again on my machine, which had the logic board replaced, I'm not given the option to "Active on This Mac." And I just renewed my licenses, so this doesn't make any sense.
Hello, we've checked your Parallels Account don.g****m@g****am.net and didn't find any license key associated with it.
Could you provide us with your license key via the private message please?
Hi, i have problem with my license key. can you reset it, so I can try again?
Hello, please DM us with the Parallels Desktop for Mac license key with which you are facing this issue. Thanks!
Sorry, how can i do that i have no feature?
we've just sent you a PM, please check your inbox.
Never got any responses to these requests. Have essentially been ripped off after years of loyal custom. What a joke
Hi is it possible to reset all my license as i am not using on the old computers anymore so i can use it in the future. thanks.
Hi, we've reset your Parallels Desktop 10 license key.
Please check the issue.
Hi, could you provide us with the details please?
Hi - Ticket #3121174 remains unanswered after a week.
My Desktop for Mac 17 remains useless due the the activation issue that others are experiencing. Without timely support I guess I should explore other options, VMware now supports Apple silicon.
I *once again* need to have one of my two Parallels 13 licenses deactivated. What info do you need from me in order to make that happen? I can give you the serial number of the Mac and/or the license code that's associated with it.
The last time we went through this routine, I reconciled it by contacting Corel, the company that now owns Parallels Inc as a piece of property, and the people in the office of their CEO were very helpful in getting someone to help me reconcile the problem. Shall I do that again?